HSBC Bank
2.2/5
★
based on 8 reviews
Contact HSBC Bank
| Address : | 131 Queen St, Ottawa, ON K1P 0A1, Canada |
| Phone : | 📞 +8887 |
| Website : | http://www.hsbc.ca/ |
| Categories : | |
| City : | P |
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Serge bond on Google
★ ★ ★ ★ ★ Not sure if this bank is legit. They took all our personal information for a mortgage renewal and never call us back. I wrote an email in hope to get an response back and still did not get any answers. It's been over 2 months since first contact.
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Michael O'Hare on Google
★ ★ ★ ★ ★ The customer service representative I had today was amazing. Her name was Lena. She was efficient, professional, and extremely kind. She should get promoted!
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Stéphane Vénéra on Google
★ ★ ★ ★ ★ That is the worst experience in my life with a mortgage. For 2 months, all was good then a day before closing, HSBC told me no financing anymore. My credit score is 870! I went there for the interest rate! What a mistakle! Never never never again. People be warned! I went through the mortgage center. I will grade a zero on 5!
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Grand Park on Google
★ ★ ★ ★ ★ Marie Claude called to cancel app last min. Advised to call back call center to reschedule another app. Still on line 15 min. Hoped Marie Calude would have booked another appointment for me to make it easier and welcome me as a new client. Client service very low disappointed
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ziyang zhou on Google
★ ★ ★ ★ ★ One of the best banks out there, I don't understand why people leaving such low review scores, but I respect everyone has their own banking experiences. The teller I were talking to, xintong, was professional, extremely easy to talk to, and cared unlike some other major banks I dealt with in the past. I am even considering moving my TD merchant account towards HSBC, great work.
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Crayolava Bleue on Google
★ ★ ★ ★ ★ I rarely write reviews but i was so frustrated i thought other people should know how inefficient they banking system is, as well the employees do not seee to know the process as well so i had to go back 4 times for a simple setup!! they forgot to have forms filled out. i have always had to go back multiple times because they forgot something. so frustrating!! if there was a zero rating i would give it a zero!!
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Louise Richard on Google
★ ★ ★ ★ ★ There was a time when it was pleasant to visit the bank. Our agent was so kind, she even had gifts for us. Now It is like they are making you a favor to accept the interest you pay them for the mortgage.
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Callum Scott on Google
★ ★ ★ ★ ★ Branch manager was incredibly helpful today (which can't be said for the phone support) - thanks!
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