Hot Tub Express
4.2/5
★
based on 8 reviews
Contact Hot Tub Express
| Address : | 1075 Carrick St, Thunder Bay, ON P7B 6L9, Canada |
| Phone : | 📞 +8799 |
| Website : | http://www.hottubexpress.com/ |
| Categories : | |
| City : | B |
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Albert S on Google
★ ★ ★ ★ ★ I had purchased a slightly used soft tub from Hot Tub Express a number of years ago. I had the tub for at least 12 years. The service over the years from Hot Tub Express was excellent. I finally sold the soft tub. I would not hesitate to deal with hot tub express in the future. Thank you.
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Craig Baier on Google
★ ★ ★ ★ ★ ZERO STAR. Unprofessional and rude. Soon rather burn my money
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Scott Earle on Google
★ ★ ★ ★ ★ I have purchased 2 brand new hot tubs over the past 10 years and have nothing but positive experiences with this business. I have also had several windshield changes,repairs and window tints. Excellent workmanship and service every time!
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Tina Sprinkle on Google
★ ★ ★ ★ ★ Horrible customer service. Condescending, rude, and uninformed. I would sooner light my money on fire than give it to this terrible business.
The only reason I’ve given one star is because zero wasn’t an option.
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Derek St-Pierre on Google
★ ★ ★ ★ ★ Gerry at Hot Tub Express took a lot of time explaining different features of different model tubs to ensure the best fit for our family. He offered us a variety of used tubs as well and we really felt we got the best bang for our buck when we left with our purchase. Most importantly, he's easily available to answer questions about the products he sells, even after hours. We are truly impressed by the level of service we receive! He even sweetened the deal with some homemade jam! We're looking forward to many years of use from our Sundance spa and we're confident we bought from the right retailer. Thanks Gerry!
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Shayla Krupper on Google
★ ★ ★ ★ ★ Amazing service! Gerry and Brian were very helpful & personable.
Great price for a week rental will definitely rent from them again & would purchase from them when I can afford to buy my own spa!
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FatCatRC (Steve) on Google
★ ★ ★ ★ ★ Very unprofessional and rude. Has been for years. I've gone back a few times as it's one of two places in town and every time I regret it more than the last. Prices are way too high and I have found most products I need far cheaper online. I wouldn't recommend this place to anyone. Some say one here that they wish they could leave a 0 for review and I couldn't agree more.
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Freddie Maynard on Google
★ ★ ★ ★ ★ Price gouging for sure!!! Doubled price of parts needed and added 500 dollars for labor. Insisted on replacing wiring that was up to code by another company. Wanted to charge 4000 to fix hot tub. Got it fixed for 1000 elsewhere. Would not recommend them.
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