Hook Line & Sinker Fishing Tackle - Home of The First Cast Fly Shop
4.1/5
★
based on 8 reviews
Contact Hook Line & Sinker Fishing Tackle - Home of The First Cast Fly Shop
| Address : | 380 Eramosa Rd Unit #12, Guelph, ON N1E 6R2, Canada |
| Phone : | 📞 +97 |
| Website : | http://www.hooklineandsinker.ca/ |
| Categories : | |
| City : | E |
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Peter Putters on Google
★ ★ ★ ★ ★ I dunno how to put this but the person working there made me felt really uncomfortable. Eye's on customers at all time and right when you walk in he ask what are you looking for. Made me felt really uncomfortable. Everything is over priced. I don't think I will be returning to this store.
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Joseph Wilder on Google
★ ★ ★ ★ ★ To start off I am a long time customer and until today have had no problems but today started off with way too much sanitizer including spaying the front of my pants.Then came the plastic gloves. I politely questioned the process and that set Ray off . He told me if I didn't like the process there's the door. After taking my new gloves off and giving them back to Ray I left. There was no reason for him to be so rude from just a question. If your not ready to open yet don't, your just driving business away with a bad attitude. After many years going to this store, I won't be back! Hey ray it's now August and I just read your reply to post. A apology for spraying my Jean's with sanitizer would have gone a long way with my attitude.i guess you found that unnecessary. Also I was in your store last year and purchased a walleye rod and reel same process for covid that's ok it's your store went through it again this time .to say I had an attitude when I entered your store is a lie. Two customers clapping I'm I was in the store too I'll call you on that one also 211customers in one day that's 26 an hour for 8 hour day must have been your best day in years or is that a coincidence . Like I said a apology for spraying my Jean's would have gone a long way
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Anthony Gilbert on Google
★ ★ ★ ★ ★ Ray was fantastic to deal with! He did not try and up sell any products. I told him I was looking for a rod and reel for my 6 year old and he gave me a great and affordable option for a combo kit that my son would grow into.
Even during COVID and only being able to do curb side pickup, Ray is extremely enthusiastic about his job. This is my second time buying from Ray, and from here on out I will not go else where for any of my fishing needs.
Thank you Ray, I look forward to walking into your store after this lockdown.
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Jacqueline Hung on Google
★ ★ ★ ★ ★ My husband and I took a beginner fly fishing lesson with Doug through Ray's shop. It was a fantastic experience and the entire process from booking to day-of was seamless. Ray made sure all our questions were answered and the lesson included all the starter gear we needed to hit the river. Doug was really patient and knowledgeable throughout our lesson. We are very glad we took the lesson and will definitely be taking advantage of future fly fishing lessons to improve our skills.
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Alan Rankin on Google
★ ★ ★ ★ ★ Great selection of fishing products. I had a legitimate complaint but the owner still charged me full price!
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Martin Hopkins on Google
★ ★ ★ ★ ★ Had a great day learning casting techniques and putting them into practice on the Grand river, the instructor Doug was extremely knowledgeable and patient, I would highly recommend this course to anyone who wants to take up Fly Fishing, thanks again guys I’ll let you know how many fish I catch this season ??
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Mark Thomas on Google
★ ★ ★ ★ ★ Such a great experience, my daughter and I took the fly fishing course to include encounter with CO's for first time....how Ray arranged that I don't know lol. Doug is a fantastic instructor.
Definitely the fishing store to go to for expert advise.
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J G on Google
★ ★ ★ ★ ★ From US, dealt with Ray from start to finish waited 6 months for a custom kingpin and ordered several other things to build my custom lamiglas. Nothing but awesome to me, stayed in contact, answered all my dumb questions, and if he was busy it wouldn't be long before I had a response, email answered at some point always. I'm a pain in the @ss to deal with at times and with how I was treated was no reflection of some of the negative reviews. Sometimes we need to look in the mirror before we go attempting to ruin another man's livelihood.
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