Honk - Search, Find & Reserve Your Parking Spot Today!

Name: Honk - Search, Find & Reserve Your Parking Spot Today!
Address: 90 Eglinton Ave E, Toronto, ON M4P 2Y3, Canada, P, Canada

1.7/5 ★ based on 8 reviews

Contact Honk - Search, Find & Reserve Your Parking Spot Today!

Address :	90 Eglinton Ave E, Toronto, ON M4P 2Y3, Canada
Website :	https://www.honkmobile.com/
Categories :	Software company , Public parking space , Parking garage ,
City :	P

90 Eglinton Ave E, Toronto, ON M4P 2Y3, Canada

Best Software company in Canada

J	Jaun Pierre on Google ★ ★ ★ ★ ★ Bought a monthly pass 2 weeks in advance and 5 days into my monthly pass still no key fob. Apparently, even though I put my info through the site they didn't have a way of contacting me to tell me the lot was full LOOOOL Yea, USE ANOTHER COMPANY!!!! 0/5 stars
A	Allyson on Google ★ ★ ★ ★ ★ After paying for 10 hours of parking in a lot, I received a ticket 2 hours into my time. I informed customer service of the error and provided my parking receipt and the ticket to prove I was not in violation, as requested by Danielle, the customer service representative. She immediately stopped responding to me. I contacted customer service multiple times afterwards to resolve the issue, with no response. I ended up paying for the parking and my unwarranted ticket. I understand mistakes happen, but the customer service representatives were beyond unhelpful, with consistently delayed responses, and clearly unwilling to accept accountability after I proved their mistake. Avoid lots run by Honk... I’m curious as to how many people they’ve scammed
A	Alli Copier on Google ★ ★ ★ ★ ★ If I could give zero stars, I would. This parking was way too expensive, the app seemed easy to use but wasn’t clear after all, and, when I contacted the Honk company, I got the run-around rather than help. I’m unimpressed with a company who cares little about clients and their experience. Danielle was also my customer service person and, while responding politely, eventually tired of my queries for help and said “there was no point in refunding the money”. Unimpressed.
A	Alexander Huber on Google ★ ★ ★ ★ ★ It may seem they are difficult to deal with but what technology has ever been simple. If you have issues don't fret! The app unfortunately does not send the emails to there support team. Google Honk Mobile support team and it will give you the proper email address to get through to them. Yes they double charged my card but we're more than helpful in refunding the error and explaining what happened. Mistake was on my side and they were professional and timely in there assistance. I recommend Honk Mobile because it is a good company, keep calm and all will be well.
S	Swaroop Dandala on Google ★ ★ ★ ★ ★ I read all the negative reviews but still went ahead and purchased monthly pass. After purchasing, I decided not to use it and sent a message to customer service through their website. Customer service manager Danielle responded back within an hour and refunded full payment with no questions asked. I hope everyone else get positive response from them. I will definitely try Honk again and use the parking without cancelling.
L	Leslie F on Google ★ ★ ★ ★ ★ I extended my parking and it let the original one end, then told me my parking session had ended. I had to pay again. it’s a horrible way to pay
R	Rachel Deering on Google ★ ★ ★ ★ ★ AWFUL! I have a monthly subscription to a covered parking spot at my building and the lot was completely full. I circled around 3 other Honk parking lots, which were also completely full and had other cars waiting to park. It took me an hour and 20 minutes to find a spot that I’m PAYING for. Not impressed.
M	Michael Hurley on Google ★ ★ ★ ★ ★ Manual plate switching when you have a parking pass is a silly cash grab. App UI is not great, and support non-existent. Not to mention the increase in parking costs after Honk "improved" things