Homes Alive Pets - Edmonton
4.7/5
★
based on 8 reviews
Contact Homes Alive Pets
| Address : | 13340 St Albert Trail NW, Edmonton, AB T5L 4P6, Canada |
| Phone : | 📞 +78888 |
| Postal code : | 5 |
| Website : | http://www.homesalive.ca/locations/edmonton |
| Categories : | |
| City : | L |
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T Peterson on Google
★ ★ ★ ★ ★ They are so helpful here!
They will get items brought in from their other store on the south side if need be.
Saves me almost an hour drive out of my way!
I am really glad I started coming here when Petsmart ran out of the only food my old pet will eat. It is worth the drive with such great selection and helpful staff.
Also, I would never have tried duck hearts for my pet if they didn’t suggest it. Never knew what the odd looking thing was. My pet loves it!!
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Maysyn Gordon on Google
★ ★ ★ ★ ★ This store is always so clean, organized and has a great atmosphere. The staff are so knowledgeable and friendly. I can have a toy in mind, and they'll show me where it is. And if they don't have it, they'll direct me to a similiar toy. They have so many brands to choose from. Toys, food, treats, clothes, etc.
And a big shoutout to Lauren. She actually talked me out of one toy and recommended another toy. I threw her so many curveballs and she adapted to my personal requests. My Aussie is now SLEEPING after playing with the toy she recommended.
I will constantly recommend this store to future pet lovers I meet. There's something for everyone here!
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babyjohn on Google
★ ★ ★ ★ ★ Definitely my favourite pet store in the city hands down! As a pet store employee at a different chain I go out of my way to shop here even when I could get a discount at my store. Out of the two locations I prefer this one hands down. The customer service here is always amazing and the staff is super helpful and willing to help if needed. They stay well stocked which is definitely hard to say for most stores. The selection is also really amazing! A lot of low ingredient and nutritionally better items than other stores in the city. It's also always kept really clean. If I had to say anything negative it would be that it is a little cramped for the sheer variety and amount of product and there is no small animal section but otherwise they always have what I need!
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David Coyle on Google
★ ★ ★ ★ ★ Fantastic store! Lots of selection. Many brands I haven't seen at the other big-box pet stores. They have a big section of dog clothes, especially jackets. Some really great for serious winter. Prices were fair, staff was friendly. They open until 10pm, 6 days a week which is a nice touch. Will most definitely be returning
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Tori S on Google
★ ★ ★ ★ ★ Staff is very friendly, knowledgeable and helpful, easily available without being intrusive.
Today I had to bring in a dog jacket for exchange. They didn't have the size we needed so we were going to settle for one size too large. The staff located the correct size for us at a different location, and offered to have it transferred for us. On our way home afterward, she called to confirm that the correct size had already been located and is en route.
I'm very impressed by the extra effort and personalized service. I feel valued as a customer.
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Alex Beattie on Google
★ ★ ★ ★ ★ It's a great pet store, they have a lot of stuff and the prices usually can't be beat compared to other pet stores. The staff are always friendly, knowledgeable, and very helpful. They allow pets and the staff are always very pleasant with our crazy dog. It's probably our favourite pet store, plus they have a 10 percent discount you can use once a month which is great for buying our dog food. Highly recommend this store!
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Krystal Elder on Google
★ ★ ★ ★ ★ Homes Alive is truly one of the best pet stores we've been to. The staff are always friendly and helpful and we almost always find what we're looking for. I love the clearance section, which has amazing deals every time we go in - and it's one of the reasons I do go in, as they aren't listed online!
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Renee Moisan on Google
★ ★ ★ ★ ★ Friendly service, clean facility. I found them being very helpful with any questions or concerns on products they carry. I love how much of a selection they have on treats too. My babies are so happy that I was able to get them their favorite treats as no other place had them.
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