Home Reno Direct

Amazing Customer Service Remon and his staff went far and beyond to assist us with an issue we had with a malfunctioning shower column. The manufacturer would not provide parts because we didn't have the receipt 5 years later. We decided to call Home Reno Direct who remodeled 3 bathrooms for us 5 years ago and they diligently tried to assist by contacting the manufacturer on our behalf. When he continued to be uncooperative, Remon offered us a new replacement column at no charge! To say the least, we were thrilled, relieved the ordeal was over, and very appreciative.

We had a great experience working with HR. The open concept design revealed few problems, so the project took longer than expected. We did the renovation during COVID restrictions. Of course, there was some delays because of difficult situation. HR understood our vision, Remon and the tradesmen listened to our ideas, he didn’t hesitate to add his expert advice and helped us make the right choices. During the project, we met many of HR great staff and we found them just as friendly and helpful. The whole time we felt positive. Kudos to Tim who demonstrated a great leadership, great teamwork and gets the work done. Everyone who came in the house worked meticulously to get all the little details and completed to our liking. Thank you, Home Reno, for the amazing service and great quality materials. We highly recommend Home Reno for your home renovations!

Complete Bathroom Renovation – Totally Awesome! We recently had our bathroom completely renovated by Home Reno Direct. All we can say is “Wow”, what a fantastic job! We would highly recommend them, definitely a 6 out of 5. Our journey began with Amer Home Reno Direct’s Design Consultant, who did an on-site visit to our home to determine our needs, listen to our vision, take some measurements and pictures of the area. Within less than a week we were invited to their Mississauga show room to review Amer’s recommendations through drawings including a 3-D design showing our current bathroom and his future concept. Amer captured our vision to the tee and we booked a follow-up appointment to pick out the finishes (tiles, colour, faucets, etc.) with their Interior Designer. Annabella, Home Reno Direct, Interior Designer was a big help. Thanks for your suggestions, especially the darker tile colour for our shower niche, additional pot light and the towel cabinet finish being the opposite colour/finish than the vanity. Love it! Construction began 4 weeks later, and we were greeted by Tony, the On-Site Supervisor for the trades. Tony regularly followed up with his team, would help them when required and listened to our questions or concerns, always providing us with a solution. Thanks Tony for your many suggestions, especially suggesting that we centre the shower basin in the room and not tiling the edging. Well done! Peter (Project Manager), you have an incredible guy here. Other team members that went over and above, Bobby, their driver who dropped off materials/fixtures for the job. Thanks for pointing out items that we should secure in our home because they were fragile (bathroom mirror, marble slabs, toilet seat, etc.) rather than leave them in our garage with the general trade materials. Carlos, General Trade who took the time to put up vapour barriers throughout our house, tarps to walk on to keep the dust and dirt down to a minimum. This was especially needed for the demolition of the old bathroom, excavation of our sewer lines within the floor (basement bathroom) and the framing and drywalling. Thanks for taking the time and cleaning up the job site, even vacuuming at the end of each work day! Hats off to Loui the Electrician, Ilie the Plumber the reset our sewer lines (thanks for working your weekend), Danny the Drywaller, Mario the painter, Hussein the Tiler (thanks for your suggestions on placement/angle and big thanks for working your first Sunday, much appreciated), Vince, Plumber #2 to set the toilet and faucets and finally Rob and Cory, General Trade or the detail guys as I called them. They came in to do paint touch ups, install trim/paint it and general clean up before handing the bathroom back to us. They did an terrific job, with a super eye for detail. Especially impressed with Rob who decided to replace my old bathroom door, rather than spend hours trying to salvage the old door. Definitely entrepreneur material. And behind the scenes, Helen, in Finance who keeps our payments on track, lol, and uses a great App called Buildertrend so you can see what balance is outstanding at any given time. Finally, when you think the journey is over Anita reaches out, the Production Coordinator to let us know that everything is under warranty and to reach out to her should any issues arise. Sixteen highly skilled individuals, from start to finish. Thanks everyone!!

I used Home Reno Direct as my Kitchen Cabinet and counter fabricator for my kitchen renovation and I am really happy with the service I’ve been getting, David is my sales guy , he worked me a really good price and helped push the guys to get the job done in a timely manner.

Amazing company to work with. We had two custom bathroom renovations. They both turned out amazing every detail was done to perfection. Every thing I asked for I got. There workers turned up on time and always cleaned up each day before they left. I would highly recommend them. Thankyou Remon and all your workers for a job well done.

We had our complete main floor done by Home Reno last month and I have to say, I don't think I'll ever use anyone else for future work. From the moment we walked into their beautiful showroom and were greeted by their staff we knew we were in good hands, they had everything we needed for our renovation there. Their designers, David and Aleena, gave us a detailed quote and 3D design concept after visiting our house. The selection process was easy and efficient, if they didn't have a product on display that we liked we were able to see and select it on their big touchscreen TV in the showroom. Once the work started, our project manager Andrea was diligent and ensured deadlines were met. The trades were skilled and quick with their work, you have a very talented crew Remon. Our family could not be happier with the end result, Home Reno has made our house feel like a proper home again. Many thanks from us all, -Faisal

In October of 2020 my husband and I met Remon from Home Reno we had interviewed many contractors and we didn't either feel comfortable or would not take on the project as it was too small. In November we started the project we worked with the designer and HR's crew, it was hard as store were shutting down and picking finishes, but Remon always made it right. He was calm and patient and was opened to changes along the way,. It was a pleasure to deal with the company and everytme I have made a call of concern he always send his crew to take a look. Remon you always make it right. I highly recommend Home Reno Direct for the honesty and professionalism, Thank you to everyone who worked to make my home beautiful. Christina & Eddie

I want to compliment Kelvin for the excellent work he did at my house over the last two days. I am extremely happy with the service that was provided. Not only did he do an excellent job but he was also extremely friendly and took the time to explain everything he had done. I am very happy with Home Reno Direct. Their staff are always friendly and professional. I also want to thank the owner for going above and beyond. You are a man of your word.