Home Hardware Building Centre - Williams Lake
4.3/5
★
based on 8 reviews
Contact Home Hardware Building Centre - Williams Lake
| Address : | 250 6 Ave S, Williams Lake, BC V2G 1K9, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.homehardwarewilliamslake.ca/ |
| Categories : | |
| City : | G |
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Marilyn Downing on Google
★ ★ ★ ★ ★ Everyone needs to know about the worst experience I've ever had, dealing with this store. I wanted to purchase a cement coating for the front steps + patio of our home as we had listed it for sale. I chose a product called "Granite", however the salesman ordered the wrong product that is called Hard rock. Not at all even close to the same thing. It had to be ordered as this location never has anything in stock and never has any items shown in the sales flyers. I knew this store is poorly managed but wanted that specific product. When the product finally arrived, I picked it up at the store, the salesman put the boxes of primer, coating + sealer in my vehicle. He did not check the product, offer to mix/shake the product, DID NOT tell me that this product must be tinted before using! ( the Granite I wanted did not need tinting) and did not offer me the instruction DVD that I was told much later was available. After I correctly applied the primer, that was white?? I opened the cans of coating to find out they were white as well!! When I took the cans back to the store the salesman said it would take weeks to order the correct product and I didn't have the time to wait weeks as the house was listed for sale. The manager was a complete jerk! He said that the salesman that handled this is his SENIOR guy and that it can't be his fault and that he wanted ME to take some ownership of this!! Excuse me? Then he offered a minimal discount before pushing me out the door. The cement coating was tinted a hideous pinky-beige,+ the patio is a disaster. Even when I asked the salesman to darken the color he said, No can't do that. I will never ever set foot in another Home Hardware as long as I live and will tell all my friends + family the same.
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Dayne Cormier on Google
★ ★ ★ ★ ★ Pretty well stocked for your project needs.
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J Fisher on Google
★ ★ ★ ★ ★ It had been 3 years since I bought my air conditioner from this store in Williams lake. I now live in kelowna.
I lost my receipt and my A/C stopped blowing cold air but still blew general air. Frank told me its good for warranty up to 5 years! That blew my mind.
I also told Frank that I didn't have my reciept or any paperwork but had my SKU number and model number still on a/c unit itself. He was very quick figure out whay he would need to do in order to find my receipt and purchase. He punched my SKU into the system and retrieved all my information for warranty that I would need.
This one individual went a mile and a half out of his way and deserves a nice raise for that, as it's probably not his first or last time.
SO...Thank you Frank!
Home Hardware clearly benefits from your hard work, drive and willingness to help people and get the job done as professionally as possible, you really went over the top to help me.
GIVE THAT MAN A RAISE RIGHT AWAY!!! I have yet to have that good of help ANYWHERE. Good help is hard to find especially in 2020. Make sure it's noticed. Thanks again Frank, you rock bud
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kat taphorn on Google
★ ★ ★ ★ ★ I like home hardware but I rarely get service there unless I seek it out and in that store you need it! When I do seek it out the service I get is great! They even brought in cooper pipe that isn't up to code here in BC for my mom and I to use to make wind chimes out of if we would sign a waver saying we would never use it in buildings! It worked perfect and saved us $25 since we bought 10 10foot lenghts! They even cut it for us for free when it came in cause we only had a sedan at the time. See great service, we just had to find a person to ask!
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Jimmy Rosette on Google
★ ★ ★ ★ ★ Place has most everything a person needs . Gd service
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Byron Macnutt on Google
★ ★ ★ ★ ★ Great prices on things you need for your home and driveway. We have not seen a lot of winter yet but there is always ice around the yard and home hardware has a great price on salt. I picked up 1 bag and pre ordered 4 or 5 more for me and my church in horsefly bc.
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John Cook on Google
★ ★ ★ ★ ★ Great store and very friendly staff. If you're in the area well worth a visit.
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Kaycee Marchant on Google
★ ★ ★ ★ ★ If you look up "World's Bestest Most Knowledgeable Customer Service Representative" in the retail dictionary, you will find a photo of Frank Modahl.
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