Home Design Carpet & Rugs

4.2/5 β˜… based on 8 reviews

Contact Home Design Carpet & Rugs

Address :

156 Chrislea Rd, Woodbridge, ON L4L 8V1, Canada

Phone : πŸ“ž +788
Website : http://www.homedesigncarpet.com/
Categories :
City : L

156 Chrislea Rd, Woodbridge, ON L4L 8V1, Canada
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Cuma KΔ±lΔ±Γ§ on Google

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If you are looking for a wide variety of suitable prices and quality carpets, the right choice is Home Design Carpet. Turkish carpet.
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amir n on Google

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Had a great experience shopping at this store. I found what I was looking here after searching all around. I would come back next time I need more carpeting
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J Klinger on Google

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What a waste of time!! Sales associate didn't know his stock, was reluctant to make suggestions, and quoted an "all in" price that did not include most of the products/services required for carpet installation. Moreover, he would not let me borrow a sample home to check the color against my paint and furnishings, claiming I could only take a sample home once I bought the carpet (which defeats the entire purpose of taking a sample home!!). Save your time and don't visit this store.
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Quinlan Groe on Google

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I was looking for a rug and I really didn’t know what I wanted but at home design Carpet and rug The stuff really help me out. If you are looking for a rug this is the place
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Donna Shen on Google

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Found this place by accident roaming around the area looking for rug and carpet stores. This is an outlet store so lots of Persian, india rugs. Not many chinese rugs but great selection of other modern classical and traditional rugs of all different sizes. Wool, silk synthetic its all here. Prices or good and reasonable.
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dsheuman on Google

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We bought carpet for our 4 bedrooms. We explained that we were doing a renovation and that we needed to proceed with 2 rooms at a time. They agreed and told us to order all rooms at once, due to dye lots, and they would have no problem keeping the second half (2 rooms) until we were ready. All we had to do was pay the full amount - carpet and installation - in advance. We did have to reschedule once the original installation. They were accommodating and they came to install the carpet in the first 2 rooms - in March 2020. We chose a carpet with a pattern and saw that the carpet didn't match in the 2 rooms (the pattern was turned a quarter turn). We spoke with the installer who, by the way, was amazing, and realized that it was the shop owner, Kam, who had given him these instructions. In addition, one of the rooms had an issue and the guy who measured had to come see for himself - he measured incorrectly (12" off). This happened the week of Covid-19 being declared a pandemic, and all stores closed. We sent emails/messages asking why the 2 rooms could not match and how can they fix it. All I got back was a phone call from Kam yelling and insulting me saying that he's been in the business 30 years and the carpet was installed perfectly. We inquired why the carpet could not match and he hung up on me. Fast forward. September 2020. We were ready to have people come into our house to finish the renovation. At this point, my wife was tired of the mess that she was willing to live with the carpet in the 2 rooms the way it was. We went to the store. Obviously, Kam was still angry that we had asked him to try and "fix" the carpet in the 2 rooms so they match, as he continued his yelling, throwing insults and telling us to "shut up" and that he's been doing it for 30 years. We were the ones who was wrong, according to him. We said that we are the clients and we should have been given the choice....given that it has a pattern that we wanted to have matching in all rooms. We left the store with a date for the last 2 rooms. Since he had all my money, I had no choice. They called the day before the installation and they told us the installer would be at our house between 11:30 am - 12:30 pm. Later the same day, they called my wife to change the time to 8:30 am. She said that we would not be ready at that time and that we could be ready for 9:30 am and they agreed. The next day, the installer came precisely at 8:30 am. I explained to him that we had the appointment for 9:30 am. It didn't seem like he knew the install time had been changed. Kam, the owner, called my wife at 9:32 am as we were going to the door to let the installers in. He was yelling and insulting her asking why we hadn't opened the door and telling her to "shut up." We tried to explain that the installer came early and he hung up. We opened the door and the installer was not there. We checked our security cameras. He left precisely at 9:30 and 4 seconds. Where did they go? We spoke with Steve. He arranged for the installer to come the next day. The installer apologized for what happened and said they had another appointment the previous day. They started installing the first room - there was a problem. The carpet was too short again! They apologized and had to put a patch/seem in the closet again. When it came to the fourth and final room, there was nothing this great installer could do. The fourth room just didn't have enough carpet...period. They called the store and told them they were way too short and they would have to order new carpet (different dye lot). We didn't want to deal with the store/Kam and the installer dealt directly with them. A week later, the installer returned and did a great job installing the carpet in the last room. This is not the kind of store or people you want to deal with. They tried to save money by ordering too little carpet and patching everything. Also, they can certainly use a lesson in manners. 9 month later: One room's carpet is fraying. They refuse to repair unless I remove the negative review. 0 stars!
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Barmak Jahanbeiglou on Google

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You will find beautiful contemporary carpets and rugs with nice design and fair prices. I compared their prices and designs and could not find anything better than here.
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Mike's Trading Channel on Google

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A++ AGAIN AND AGAIN... I enjoy this store every time I visit. I’m speechless at the service I received from this nice lady last time I was there and had to post a review about it. I have been going to Home Design for over ten years, and every time I go there, I see new stock and unbelievable prices, not a single low-quality rug in that store. I have tried Walmart, Home Depot and Amazon, and I am always disappointed with those three. I always end up returning it and head right over to Home Design. I highly recommend it to everyone.

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