Hogarth Riverview Manor

Name: Hogarth Riverview Manor
Address: 300 Lillie St N, Thunder Bay, ON P7C 4Y7, Canada, C, Canada

3/5 ★ based on 8 reviews

Contact Hogarth Riverview Manor

Address :	300 Lillie St N, Thunder Bay, ON P7C 4Y7, Canada
Phone :	📞 +87
Website :	https://sjcg.net/services/long-term-care/homes/hrm.aspx
Categories :	Assisted living facility ,
City :	C

300 Lillie St N, Thunder Bay, ON P7C 4Y7, Canada

Best Assisted living facility in Canada

B	Billy Bong on Google ★ ★ ★ ★ ★
M	Michelle Morriseau on Google ★ ★ ★ ★ ★
E	Eric Rizzi on Google ★ ★ ★ ★ ★ will update later. just dont put your loved one in the dafodill unit.
h	handsome lad on Google ★ ★ ★ ★ ★ If you superficially care about your family members, you will get along with everyone at HRM. Otherwise, it's hit and miss. Good luck being heard. The lack of education and awareness in this facility is deplorable.
T	Thomas Skoropad on Google ★ ★ ★ ★ ★ A 2 star review is being generous. Care here is limited by staff shortages, inefficient management team, and the fact that the facility only maintains Ontario Minisrty of Health “minimum” patient to staff ratios. Bricks, mortar, and a new building do not create acceptable care. Hence the reason, that the administrator and some of the senior management team have since been removed and replaced with interim management by the Ontario Ministry of Health. In comparison with the much older, and now closed, City run Grandview Lodge, this facility has numerous deficiencies. Our experiences with the senior management team, leave the impression that they refuse to be accountable. Bottom line, we would not at this time recommend this facility for long term care in Thunder Bay. Verify the above, and more, by Googling Hogarth Riverview Manor, St Joseph’s Care Group, on CBC Thunder Bay. Edited 2018/04/19
l	leo palmer on Google ★ ★ ★ ★ ★ My father was a resident in this home. At one point my fathers condition and needs changed. I found that HRM did not meet my fathers changing health . needs. I repeatedly had to report to staff when his condition continued to deteriorate. I felt that these needs were being neglected where I had requested to call an ambulance on 2 occasions. Following second visit to Emergency Department my Father did not return to HRM reason being he died. I initiated a complaint with HRM to which they investigated a total of 10 or more complaints brought forward by self. I met with Unit Mgr today and a representative from Extendacare Health a third party mgt company who has been in place for sometime to oversee operations of this Home. They provided to me their findings/investigation into my complaint. No surprise they had an answer/excuse HRM took no responsibility of events leading up to my father's death. Presenting themselves as no wrong doing. Informing myself that this mtg was informal and that I declined to report this to the Ministry of Health. That was never discussed. What an insult. I personally with bringing this forward to The MOH to add to the numerous complaints resulting in critical incidents of this home. And to anyone else who will listen
D	Dwight Gessie on Google ★ ★ ★ ★ ★ My mom has received excellent care since her admission nearly 3 months ago, during a particularly difficult time for LTC. ( I visit daily).The staff have been nothing short of exemplary. The food is of good quality and well balanced. Financing and all administrative matters have been handled efficiently. Any care enquiries have been handled in a timely manner to the satisfaction of mom and her family
N	Nina Rizzi on Google ★ ★ ★ ★ ★ My mother is here, and we have had a wonderful experience with Hogarth. The staff have are competent and caring. Originally, we had very serious concerns about having my mother in this facility. We saw the news reports, complaints, and heard the reputation from friends and were very resistant to having our loved one here. Hogarth is 4 times the size of other homes in Thunder Bay, with speciality units which is something to keep in mind when you hear the horror stories. They are working hard to try and change the facility, and the reputation. Our experience has been to polar opposite of what we expected, and we are very grateful to everyone there. Based on our experience, I would not hesitate to recommend Hogarth if you have a family member in need.