Hillary's Cleaners

Name: Hillary's Cleaners
Address: 1317 Wellington St. W, Ottawa, ON K1Y 3B1, Canada, Y, Canada

3.1/5 ★ based on 8 reviews

Contact Hillary's Cleaners

Address :	1317 Wellington St. W, Ottawa, ON K1Y 3B1, Canada
Phone :	📞 +7987
Website :	https://hillarys.ca/
Categories :	Dry cleaner ,
City :	Y

1317 Wellington St. W, Ottawa, ON K1Y 3B1, Canada

Best Dry cleaner in Canada

C	Corinne on Google ★ ★ ★ ★ ★ I brought in a formal gown to get dry-cleaned and it was returned to me almost in identical shape, with many stains still remaining. When I brought up this issue with staff, I was told there was nothing to do and they made me pay the full price (which was already very expensive). I am very unsatisfied and will not return to this business.
T	Thandas Catering on Google ★ ★ ★ ★ ★ Better than I thought! Even though I read negative reviews from others, I decided to give it a try and it was worth it! My microfiber booties (Manitobah) were in good hands! They looked cleaner than before! I went to pick them up earlier and left there very happy!
J	Jeremy Mennes on Google ★ ★ ★ ★ ★ Unfortunately this location is a frustrating experience. First, this location offers Alterations but only 9am til 4pn, Monday to Friday. In a government town where most people work during that time. How can anyone even use this service? How is it making any business? It makes absolutely no sense. Additionally, while the younger customer service representative is great, helpful and kind, the older woman is one of the rudest reps in the business. Look, I don't expect someone just super chipper and always super happy and all that. In fact I find it a bit too saccharine sweet when customer service is like that. But this woman doesn't even look at you when she talks to you, she stares down at whatever she's working on and barely gives you even the time of day. Her demeanor is as if you're unfairly interrupting her even though she's at the front. If you don't want to answer questions, work in the back and hire someone else then. You don't have to take smile or pretend to be happy but at least give me some respect as a human being.
v	vanessa paldy on Google ★ ★ ★ ★ ★ This review is as an employee. The location on Wellington is where the horrible employer couple work. They sit in an air-conditioned office while temperature in plant reaches 50 degrees celcius. I collapsed from heat exhaustion. The owners are fake and overdemanding. If you ask any questions, you get put down or are treated poorly. These people are on such a power trip. No morals.
m	maxim hana on Google ★ ★ ★ ★ ★ Fair customer service. A while back I brought in my Canada goose jacket to be cleaned, they have mentioned that it will need to be sent over to Toronto. A week later I find out that it was dry cleaned at the Ottawa location and that the fur on the collar has fallen off. After a back forth with management they ended up paying for the repairs. Karen the manager was very helpful with the repairs, but I do say to keep in mind that they did not take full care of my jacket at first.
M	Marc 13 on Google ★ ★ ★ ★ ★ Popped in to get a zipper fixed on a winter coat in time for the snow ( about 2 days too late!) Seamstress fixed it right up in about 3 minutes. Lovely quick service close to closing time and really friendly ladies. Big smiles and Halloween candy on the way out.....
N	Nadereh Mohajer on Google ★ ★ ★ ★ ★ Awesome. Friendly service. Great cleaning. Quick and efficient turn around time. Staff is always attentive and caring lol . Seamstress is terrific.
S	Samira Ahmadi on Google ★ ★ ★ ★ ★ Avoid this dry cleaners at all costs! I had a terrible experience with Hillary’s Cleaners at Wellington. I brought in my North Face jacket to be cleaned and picked it up with three holes on the front side ( refer to the pic). When I brought this to the manager’s attention, she responded rudely and said that it is a normal wear and tear and they are not responsible. So, I virtually paid $55 to get my jacket damaged by the so-called professional staff of this place. They did not even bother to say sorry!!