Highgate Health - pt Health

4.5/5 based on 8 reviews

Contact Highgate Health - pt Health

Address :

7315 Edmonds St #205, Burnaby, BC V3N 1A7, Canada

Phone : 📞 +778
Website : https://www.pthealth.ca/clinic/highgate-health/
Categories :
City : N

7315 Edmonds St #205, Burnaby, BC V3N 1A7, Canada
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K Rob on Google

Vic mastered patient centred care of treating me with my condition. Very professional and knowledgeable! I have been in and out of the clinic and will definitely refer him to my tennis friends. Although Im from Surrey, I don’t mind the drive as I know I’m in good hands! The clinic is well kept and organize!
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Av Grewal on Google

The clinic is close to me like a 5 to 8 -min drive to my place and I find it really convenient for me. Direct billing is best. Clean, good covid-19 protocol in place..I can also hear my physio Vic keep washing his hands in between procedures if he had another stuff to attend in another client. That makes me feel safe and the other client.. I would say, I'd rather wait for 2 weeks for him rather than seeing anyone else. Believe it is worth the wait. Receptionist, too are respectful and ready to help anytime.
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Mindy Singh on Google

Vic is an incredible physiotherapist at Highgate PT Health. He has helped heal my sore neck, shoulders and back and is very acommodating with scheduling appointments.
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Ian Ho on Google

Had an ankle injury from snowboarding. The physiotherapist diagnosed it was a torn ligament. She proceeded to spent the remaining of the time just massaging with a massage gun and ultrasonic treatment. At the end, she spent less than 2 minutes explaining the excercises, after requesting that from my end, without even showing me the proper way to do it. There is also no comment on how my rehab process would be and then I was sent away in a rush.
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P Nguyen on Google

March 13, 2021- was told my appt was canceled due to a 15minute late policy. I will not be back to this place due the lack of professionalism and from what I experienced by one front desk staff member and an RMT. Its a pretty negative atmosphere and my hope is that management addresses the issues. I wouldn't advise not trying this place out, you just never know, you may find it to be a great fit. Unfortunately it just was not for me. Wish this company all the best. Jan 13, 2021 - It was a learning experience today with staff that if you have PWD they pay for $23 of your visit. If you have regular MSP and get a prescription for 10 visits from your GP you are also eligible to recieve $23 off your visit with an RMT or physiotherapist and staff can bill MSP directly. These 10 visits reset annually. Again they can only bill one instead of direct pay with all insurance companies. So extra paper work and kind of a deterrent if you have other extended health benefits. I will be going back to try other RMTs and physiotherapists. They do not have online booking platform. Everything is done by very kind staff. All staff observed wearing masks. Another downside is they only bill one insurance direct pay which is unfortunate. They should list this on their website. Must park underground at rear walk in from front. Its a pretty big place with multiple types of practitioners.
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Jhunn Dualan on Google

Audrey is the one of the best Physiotherapists I've ever been to. I feel very cared for when I come in for my appointments, and Highgate Health in general has very friendly staff and welcoming customer service!
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White Rose on Google

My moms been coming here and seeing Audrey for about nine months and she’s honestly had a really great experience so far. She comes back home from her appointments relaxed and feeling uplifted. Audrey’s also an amazing physiotherapist, very attentive to what she’s doing, and gives exercises to do at home with great explanations of how they will help my mom.
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Sienna Querubin on Google

I always have a very good experience at PT health highgate. I always look for specific physio, Vic Edangal who knows how to take care of his patients! He listens well and empathize and knowledgeable on what steps to be done in order to achieve patients comfort. I highly recommend him! I also would like to give a shout out to Stacey Rash! She is an awesome Massage Therapist! She would give the best massage depending on which area requires focus. She is also friendly and lovable!

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