Hatchard Optometry Group - Kelowna
2.3/5
★
based on 3 reviews
Contact Hatchard Optometry Group
| Address : | 330 BC-33 #105, Kelowna, BC, Canada |
| Phone : | 📞 + |
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Anh Tran on Google
★ ★ ★ ★ ★ Receptionist said that they accept Alberta Works for appointment and denied it at eye appointment. Will never return again.
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Andy Io on Google
★ ★ ★ ★ ★ Experience vary depends on the optometrist. Dr. Michael Yu is there to provide an eye exam and only an eye exam. I asked "I feel strain between contact lens to glasses. Is there a solution?". His first respond is to ask me whether I get the contact lenses from Costco and indicated that it is not part of the eye exam. At the end of the eye exam, I asked him whether he could measure my PD, he also indicated that that is not included in an eye exam. Later I learnt that the optometry group and Costco are totally two separate entities. Costco customer service is always supreme, but do not expect the same from a registered professional doctor. If you book an appointment with Dr. Yu, expect to ask no question and you will received your prescription, but that's it.
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Catlin van Dyke on Google
★ ★ ★ ★ ★ Dr. Fapojuwo is FANTASTIC! She was very engaging and gentle with my 4 yr old for her first eye exam and was very pleasant and informative with mine as well. Reception staff was great and with an all around great experience at this office, I will happily recommend to others, especially those with kids.
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