Hamilton Health Sciences

Attended a specialist appt today.. Doctor came in the room at my appt time!! On time.. Woohoo.. Screening went quick.. Felt safe n staff were great.. Needed bloodwork after.. Got right in.. Amazing!! Was a good day..

I don’t know what happened on a particular day when I was addressed by a Nurse 4th floor Pediactric care who I thought didn’t handle my inquiry very well so I thought she was rude. However, I’ve since been in many more times & have been greeted warmly by all nursing staff. Maybe was just an off day. Visiting with grandson in care.

I have surgery coming up and called the extension number to ask some questions about the appointment and the lady that picked up was very rude. She never answered my question directly and kept trying to put it off to other people and at the end, she just said "Oh my god" and hung up on me. The rest of the people are nice though.

Canada medical service is worst of the worst in the world. I have waited for 5 hr. after registration at ER to see the doctor and they charged me CD750 for emergent medical consultation fee afterwards .I am a medical doctor in Taiwan and was a visiting tourist attending seminars in Canada.I really pity those local Canadian resident having such a terrible medical service whilst nothing can be done by the government. It seems that utilizing emergent medical service is not encouraging by general public even if they really need the service badly at any moment! Excuse me ,Canada medical council!

I know that sometimes we do not stop and thank the staff at our local hospitals enough but hats off to the day surgery at McMaster hospital for their prompt service from the time of my arrival to my discharge. All of the staff in this area were kind and watching the way they treated the patients with such care and professionalism made my experience A-1. Thanks to my Doctor and everyone who helped with me to make the surgery experience go well. Never take our health care for granted we truly are blessed.??

Its worth the extra drive to come here if you have kids!

Update !! Was referred to “ Micheal Degroot pain clinic , long long time to be seen , then 5 months for a injection that sadly didn’t work , Dr so kind and caring , but reception, Judge you , rude . No other of all programs or support have I been offered in the last year . I was advised so much support and understanding! Where? Very upsetting. Update ! Was to have follow up appt with Dr , still no appt , 8 weeks gone by , was told an I would have occupational therapy , never happened , was to have phone appt with physiology, day before , cancelled , was sick , but they promised a call from social worker , at a specific time . I cancel an appt so I could take the last minute call given as I have waited so long , . Call never came .. I called the clinical manager , she said she has no clue why they didn’t call , would look into it and call me back ! Two days no call .. no dr follow up , no other programs accommodated me !! It’s proof no one here cares about you or the pain you struggle . I’m being forced to try again after a year ! Find someone/ another pain clinic who maybe has my wellbeing in their best interest and isn’t so disorganized or cause harm to a persons wellbeing .. Sure made me feel like we mean nothing , nor does chronic pain ! Numbers we are and no one cares .. all the people I have expressed my horrible experience with cannot understand why they do this to people.. avoid this clinic they honestly do not care . Didn’t even call to appologize for the mistakes they made .. so so upsetting

Was seen by Dr. Desa, very friendly, however poor treatment. Was diagnosed with a laberal hip tear he recommended physiotherapy which didn't work at all then recommended prp injections that I now know were useless. Only relieved pain for about 3 months and cost me 600 out of pocket as no insurance covers these Injections. Was suppose to have a 5 week follow up and never did. I called twice and both times was told they would call me which they never did . Now seeing a different surgeon and on my first appointment was told that I need surgery and should have had surgery right away since it's the only real way to fix a laberal tear Considering I'm young and healthy I'm a great candidate . Got me in for surgery in a month! Wish i would have avoided this waste of time! Very disappointed in the whole execution of my so called treatment plan .