Hakim Optical - Barrie Bayfield
4.7/5
★
based on 8 reviews
Contact Hakim Optical - Barrie Bayfield
| Address : | 411 Bayfield St, Barrie, ON L4M 6E5, Canada |
| Phone : | 📞 +778 |
| Website : | https://hakimoptical.ca/ |
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| City : | M |
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Angela Valyear on Google
★ ★ ★ ★ ★ What a fantastic experience! A wide selection of frames and such helpful knowledgeable and professional staff. Thank you for taking the time to answer my questions. Excellent customer service.
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Angie Taylor on Google
★ ★ ★ ★ ★ I've been going to Hakim optical for forever, and I've been going to this specific Bayfield location for 12 years! Roger is probably the best hakim employee I've ever encountered and has successfully helped 5 of my family members including myself find the perfect fit of glasses, sunglasses & contacts. The customer service is unparalleled and I cannot recommend Roger, Sunny, and the rest of the team enough!
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Trysh Robson on Google
★ ★ ★ ★ ★ Roger really saved me! I went in as a new customer with a broken pair of glasses and was able to walk out with a brand new pair on my face, within an hour! (50% off i might add) the store was quite busy but every customer was dealt with promptly and left happily. i would highly recommend stopping by as the other places just can’t compete !!!
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Jordan on Google
★ ★ ★ ★ ★ Originally went to Hakim for safety glasses and walked out with a new set of glasses. I had some of the best service I have ever received. Big shout out to Roger Tessier who helped my find the glasses I love and a new pair of sunglasses. I will definitely be going back for all of my optical needs! Would recommend to friends and family.
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Kim on Google
★ ★ ★ ★ ★ I've been having eye exams and getting my whole family's glasses here for 10 years now.
I always deal with Roger. I was unimpressed last time I was in. He knew I had my children with me and they were becoming impatient. He had a student ring me through and he went in the back to eat his chicken wings. The student went back to him 4x to ask questions and he wouldn't get up to come assist her. It took longer than it needed to to ring us through- honestly over 30 minutes just to pay, and with little kids, he could have been more helpful.
Today I went in to get new sunglasses. I left without purchasing because again, he was more interested in being in the back than helping the customer. Another customer came in, and the other person working went around the store with him, asking his preferences and style, explaining the promos and sanitizing glasses after the man tried them on. I however was on my own, no one sanitizing or offering suggestions.
I don't think I'll be back again, certainly not to this location.
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Sheryl Huff on Google
★ ★ ★ ★ ★ Had a great experience with Roger. He helped me to select and fit two pairs of glasses and I am very satisfied with both pairs and the great help. He made some recommendations and gave clear explanations for his recommendations. Very happy!
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Stu on Google
★ ★ ★ ★ ★ This location needs to get a new optometrist if they haven’t already. He got my prescription completely wrong and I will have to pay for another exam. I made the mistake of buying my eyewear from this location as well and the one pair that I have is already cracked and I have to get them replaced. The replacement will also be no use to me since I can’t even see well with them on.
I found the staff rude and argumentative when I attempted to get my multiple concerns addressed. They could not help me at all and I have to wait to speak to the manager who of course was not available to talk to me and was not willing to call me back.
I recommend to anyone who wants good service and eyewear to go to another optometrist. Lesson learned for myself as well and don’t cheap out since you definitely get what you pay for. Should be zero stars.
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Meghan Taylor on Google
★ ★ ★ ★ ★ Extremely unhelpful service. Felt like they lacked knowledge of their own products and when asking questions we were met with an "I don't know" or an almost sarcastic response. They gave us false information.. claimed they aside from Costco, they are the only ones to carry clip in sun glasses.. they are not. After shopping around most places carry them! Will not give them my time or money in the future and I do not recommend.
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