Great Floors Brantford

Name: Great Floors Brantford
Address: 1125 Colborne St E Unit A, Brantford, ON N3T 5M1, Canada, T, Canada

4.6/5 ★ based on 8 reviews

Contact Great Floors Brantford

Address :	1125 Colborne St E Unit A, Brantford, ON N3T 5M1, Canada
Phone :	📞 +97
Website :	https://www.greatfloors.ca/our-stores/brantford/
Categories :	Flooring store , Flooring contractor ,
City :	T

1125 Colborne St E Unit A, Brantford, ON N3T 5M1, Canada

Best Flooring store in Canada

D	Daniela Murray on Google ★ ★ ★ ★ ★ We have used Great Floors a few times now and always deal with Amanda who has been incredible and always finds the right product for us, she really goes above and beyond every time. We had Scott install a mosaic tile floor and tile the shower for our bathroom and it turned out amazing, he is so professional and knows his trade very well. His work was immaculate and I couldn’t recommend him enough!
S	Seana Gayowsky on Google ★ ★ ★ ★ ★ My husband and I recently worked with Melissa and her staff renovating 2 bathrooms. From the moment I spoke with Melissa I knew we were in great hands. Melissa chatted on the phone with me, attended our home and spent time getting to know what we wanted the final outcome to look and feel like. We spent an abundance of time in the showroom and never did I feel rushed. Melissa is a designer and she was able to bring to life a pallet that we loved. The execution of the project was amazing and everything she suggested and picked with us pulled together exactly as she said it would. The second bathroom was for our teenage daughter and there was a real rustic feel to our basement and our daughters room. Melissa nailed it and it is a show stopper. Melissa is phenomenal at what she does and I was blown away by the clean lines and spa like feel in both bathrooms once completed. Melissa is honest, reliable, energetic and passionate about the designs she picks. More importantly we felt like we were here only clients when she was with us. Melissa went above and beyond qualities that are highly admireable. We highly recomend Melissa and her team and look forward to working with her and her team again. Cheers Seana.
D	Dean Knipfel on Google ★ ★ ★ ★ ★ 5 star show room. 1 star customer service. -1 star customer experience. On April 5th 2021 we had measurements taken and were promised a quote within 24-48hrs. Today is July 28th and we still have nothing from them. Also worth noting, on April 5th we had to contact Great Floors Brantford to remind them of our quote appt. At the point of 2hrs late for the appt we realized they had forgotten. I followed up numerous times over the coming weeks/months trying to speak to different people to help us out. Of the 6-7 calls I made, people I spoke to and messages I left I received only 1 call back with a voice mail telling me they were still working on it. With the interest of trying to support local, and wanting a top quality product and job done I am extremely disappointed in the low level of customer interest that Great Floors Brantford demonstrated. With ON now opening up at least we have more options to explore. If you value your time, and if you expect to be treated decently my advice would be to leverage the showroom at Great Floors Brantford, find what you like, and source it elsewhere. Their showroom truly is best in class so at least take full advantage of that. And if they throw the line “we’re just a small family owned company...” at you, take a step back and look at the showroom again. There is nothing mom and pops about that operation. They played us with that empathy card, and then treated us in completely the opposite way.
J	Jessica Short on Google ★ ★ ★ ★ ★ Tried to find a time to visit their showroom to pick out tiles - as I have a very busy work schedule that doesn't accommodate me being able to visit places during the day. So evening and weekend appointments only work, however upon reach out it was very clear with my communications with the salesman - that I was inconveniencing him even asking for evening or weekend appointments. When finally agreeing to 6pm meeting I was met with an email of "can you arrive as early as possible though" I would make an earlier appointment if I could, like I said! When I pointed out it was evident I was inconveniencing him and would not be attending the appointment - no response was given or any effort to save the deal. I am renovating an entire basement with various types of flooring - poor salesman communication just lost you the opportunity for a loyal and long term customer.
M	Manish Gaba on Google ★ ★ ★ ★ ★ My spouse and I recently worked with Sean Lovell and his recommended installers. Must say, from sample procurement to the actual installation, everything was on point. Thanks so much Sean for making this experience super seamless!
P	Patel Jigar on Google ★ ★ ★ ★ ★ I was there to get quotes. You can not see the sign board of them.. The person who helped me was very professional n had enough knowledge of various products they have.. Good place..
C	Captain Kirk on Google ★ ★ ★ ★ ★ Just finished installing my 1st of 4 floors in my home with Preverco 3/4” solid hardwood. An excellent product supplied by an excellent flooring supplier. Thank you to Davin at Great Floors Brantford for his top notch assistance in my flooring purchase. I would highly recommend both Davin and Great Floors.
C	Cas Allen on Google ★ ★ ★ ★ ★ Excellent service and knowledgeable staff. Great products and prices are amazing. I recommend this company for quality flooring nerds.