Great Escape Outfitters
4.3/5
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based on 8 reviews
Contact Great Escape Outfitters
| Address : | 97 Holland Ave, Ottawa, ON K1Y 0Y1, Canada |
| Phone : | π +797777 |
| Website : | https://www.greatescapeoutfitters.com/ |
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| City : | Y |
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Ana Hungria on Google
β β β β β I went to the store today to buy a pair of hiking shoes. I entered and there were two employees who didn't even greet me. I asked for a specific pair of shoes that was on sale, and all the answers that I got were negative, like "we probably will not have your size" (before even knowing which size I wear) and "I think it will not fit you well" (?!). I bought the shoes in the end because I know the brand is good and the price was great (they actually had my size) but I will never bring my business to this store again. I run, cycle and I am starting to hike, so I am used to buy sport's gear. I just spend my money where there are a knowledgeable and friendly staff (unless the price was an amazing deal).
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Jason Korfman on Google
β β β β β New to Ottawa, and was really happy to discover Great Escape. I was on a quest for a winter parka, and after being disappointed by the big store across the street I thought I would have a look here. They had a great selection of product, more colors than the competition, and at a better price (similar to if not better than on-line). The staff offered honest advice, and I was pleased to leave with a product that would meet my needs. Just wish they were closer to home, but it was well worth the trip.
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Steve Galloway on Google
β β β β β Great Escape Outfitters on Richmond Road in Westboro is a well stocked retailer which provides a broad range of outdoor clothing, boots, backpacks, and accessories like gloves, hats, and equipment. Knowledgeable staff and friend service add to a great experience.
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Colin McKay on Google
β β β β β Great local business with a very good selection of quality outdoor, hiking and casual clothes. Friendly and knowledgeable service.
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Hallam Carter on Google
β β β β β The selection they have is great.
Amy is wonderful and very helpful. I shared one of the best customer relationships I've had in a while.
Oh, and I bought stuff as well! All good ?
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Ellen Bond on Google
β β β β β We went yesterday to partake in their moving sale. Every employee was helpful and the one that helped my friend Dave buy his boots went above and beyond to make sure he was getting the best deal available. I wish we knew her name!
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John Willette on Google
β β β β β Quality products, good prices, great staff
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Brouwer - Krab on Google
β β β β β What an extremely customer friendly store! They were the only website that had the item I wanted still in store. I'd been searching for this item for about a year.
However, living in Europe, I wanted to know more about shipping costs first. I wrote to customer service and received a very helpful reply from Amy, GEO manager. It turned out that international express shipping (the only option for international shipping) was as expensive as the item was.
Sadly, it made the entire purchase too expensive for me.
This is what I replied to Amy. She then proceeded to find 2 options of less expensive international shipping.
This extremely helpfull service made my purchase possible and I'm looking forward to receiving my package.
I totally recommend buying with Great Escape Outfitters. Their customer service is one of the best in the world!
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