Gosselin Photo Vidéo
4.3/5
★
based on 8 reviews
Contact Gosselin Photo Vidéo
| Address : | 2600 Bd Laurier Suite 100, Québec, QC G1V 4T3, Canada |
| Phone : | 📞 +89 |
| Website : | https://www.gosselinphoto.ca/ |
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| City : | V |
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Sean Lui on Google
★ ★ ★ ★ ★ very helpful and very knowledgeable. The first man i spoke to did not know English very well and another employee jumped in to help. The man with the beard- his name has slipped in my mind- helped me find the right lens for me. The transaction was fast and i would definately shop here again.
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Cyril Aubry on Google
★ ★ ★ ★ ★ Poor customer service and not professionnal for large photo impression. Have to check their work if you want to be satisfied. Time consuming and somewhat frustrating as there is no way to have an adequate work flow. Spend as much as 125$ on a 40'' x 60'' laminate, ended up with a very dark picture far from being what I wanted. Called them and their reply was that it was my fault as I didn't make the right adjustment for impression!! But how could I know and do those adjustment when they are not providing mean of doing it. They don't have any printer or paper profile to provide and make those adjustments. You just have to guess? For that size and price, real professionnel would have made the adjustment and/or check with the client that it is going to be done correctly before the lamination. Will have to find better professionnel impression service.
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Javier Barragan on Google
★ ★ ★ ★ ★ Great service and the paper quality of its prints is amazing and way much better than Costco's or any other.... Great store for the amateur and the pros!
We printed online our order and it was ready in less than 24 hours. Wow! That is fantastic! Thanks
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Rob Riggs on Google
★ ★ ★ ★ ★ Purchased some batteries that appeared to ship right away. Got an email saying they were back ordered. Since I needed them for holidays I cancelled and ordered from a store with stock. Alexander agreed to cancel the order. 5 months later I get an email saying my order just shipped, I check my credit card statement and they never refunded me. Beware of these guys
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Zied Kallel on Google
★ ★ ★ ★ ★ Staff is professional. Found prices a little high though...
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Duncan Flowers on Google
★ ★ ★ ★ ★ Terrible service, bought camera online, not in stock at my local store (in stock at all the others) but should be able to get within 24hrs. Got email confirmation and told to wait for email before going to the store, after 3 days sent email for and update on my order, 24 hours later still no update but I did receive an email congratulating me on my purchase and be sure to post my photos on Instagram with their hashtag. Could have bought from best buy but wanted to support local businesses. UPDATE, since posting my 1* review I received a call from Gosselin, the Customer Support person was most apologetic, told me my order was ready and added a little extra to my order for the lack of service. The person in the store was polite and efficient and I will have no hesitation doing business with them again. I would upgrade my review to 4* as their only real problem with my order has been lack of communication.
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Jayesh M. Sonawane on Google
★ ★ ★ ★ ★ What a amazing store for all types of photographs. You can get almost everything required for photography. Cheaper rates!! Great staff. Highly recommended.
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Minu S on Google
★ ★ ★ ★ ★ Went to Gosselin Photo to upgrade my camera today. They have an excellent buy back program and offer reasonable price for your equipment. The staff were very welcoming and prompt. I will definitely suggest this place for everyone who is planning to get a photography equipment.
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