FYidoctors - Calgary - Kensington - Calgary

Stopped in for what I thought would be a quick fix for A loose screw in my glasses but it turned out to be a more serious problem. Regardless they fixed everything cleaned my glasses and deliver them back to me with a smile. Excellent service and customer support!!!

All the staff were super friendly and warm, and the doctor seemed to be quite experienced and professional. Furthermore, the whole process was fast and efficient. I highly recommend this place to anyone in need of an eye checkup.

Dr. Lebenhagen, Melanie, Terry and Sharon provide the absolute best eye care and eye wear experience. Kind, personable, knowledgeable and professional. Terry has an incredible talent for not only helping you choose eyewear that suits you extremely well but also provides you with the best vision and he has an amazing knack for making them comfortable. You will feel unpressurized and wonderfully cared for by this team. I highly recommend FYI Kensington!

i wanted optimum care and i got it with Fyi Kensington. the staff here is always friendly and knowledgeable!! i trust and always feel reassured following an appointment that my eye's and vision have been given the best of care and attention. Thanks soo much Fyi Kensington for the past eight years of assurance and professionalism!

I first went in to this store in 2015 to purchase the MOST coolest frames in town. I even bought two (different colors) cause they were so amazing. My prescription was so high so I invested in the Zeiss lens at the time. Well to this day, the lenses barely have a scratch and are still in amazing condition. After I lost one of my treasured pairs in the water last summer, I went back in thinking I could NEVER find another pair to replace the funky ones I lost. Well I found a SUPER close almost 2nd place version that I adore. Melanie was amazing. I told her what I needed and she tried to find the exact match. I tried literally 4 pairs and the 5th one was PERFECT! I even ordered the clip on sunglasses. What really blew me away though, I had purchased a pair of sunglasses from another FYI doctors local to me-after many mess ups I finally had to settle on a different frame. The frame NEVER fit me from day 1. It was too wide and fell off my head-the staff tried 3 times only to fix it and basically shoo'd me away to "come back if I needed them fixed",...what???? They couldn't figure out how to make the plastic frame fit my head. I was super upset and didn't bother. So I kept $700 glasses sitting in my car unusued Melanie asked me to bring them in and literally within 2 minutes of using heat on the plastic frame, THEY FIT!!! She didn't hesitate to do her best and actually bend the frame. That was all it needed. I adore this staff so much. Terry is wonderful too. When I brought my glasses in to be adjusted (also too wide), he had them done within minutes and I ended up ordering ANOTHER pair of glasses for the "just incase" moments lol You will get quality lenses (I will NEVER go back to Costco brand) and excellent customer service. Turnaround time is also quite quick and the glasses are SO cool-super funky and fashionable. I will never try another store again. Kensington always proves a WIN in my book!

I stopped into FYidoctors on a whim after my 1 year old niece had bent the frame of my favourite sunglasses. I thought they might be beyond repair as she really went to town on them! The gals in the office were able to get them back up and running within minutes! I was so thrilled with how helpful and friendly they were! Top notch service from this store!

I had such a positive experience with these folks! Dr Thompson is a phenominal optometrist and the front staff were an absolute delight. The atmosphere is super chill and everyone has a delightful sense of humor and were just awesome to chat with. I didn't feel pressured at any point and felt like everyone I encountered went out of their way to help my specific needs be met. I will always recommend the FYIdoctors, 10/10, gold stars all around.

I’ve bought four pairs of prescription glasses and sunglasses from here. The staff are very knowledgeable, helpful and good at finding frames that fit your face. They have also repaired glasses for me twice, free of charge, including Maui Jim frames that were sat on and completely bent. Top notch service.