Fountain Tire
4.3/5
★
based on 8 reviews
Contact Fountain Tire
| Address : | 13450 97 St NW, Edmonton, AB T5E 4E1, Canada |
| Phone : | 📞 +7878 |
| Website : | https://www.fountaintire.com/stores/edmonton-northgate-ab |
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| City : | E |
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Wade Bears on Google
★ ★ ★ ★ ★ The Staff was friendly And professional I was very pleased with the price of the work done to my truck
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Patrick Tietz on Google
★ ★ ★ ★ ★ I had a small leak and was driving by and was why not. They got me in right away. Low and behold my rim was cracked and my truck was old enough that they didnt stock. I had a 900 km+ journey ahead of me. Low and behold they found one at a auto wreckers, picked it up and had me on the road in little over an hour at a fsir price. Jeff and his team are quite professional and highly recommend this location
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Keri Horton on Google
★ ★ ★ ★ ★ Booked me in almost a week in advance to have my tires changed over. Was informed after dropping my car off that my tires weren't actually received from their storage facility yet. I was annoyed, but mistakes happen. Was told I would get a call the next day when my tires had arrived so they could re-book me. Five days later I still hadn't heard from them. When I finally called and inquired as to why, I was told it must have "slipped through the cracks" and was also called the wrong name by the person I spoke with. Finally went in for my re-booked appointment the other day. Got a call half an hour later wondering why there were no tires/rims in my car for them to make the changeover???????? I almost didn't even know what to say.
When I went back to pick my car up and pay, I was given a bunch of excuses as to why they didn't seem to know what was going on. I stated that I was less than impressed and the response I got was "yeah, I don't blame you". At no point was I offered a genuine apology or compensation of any kind. I only received a discount because I finally commented that I should.
Tip: If you have already wasted a customer's time, make it a point to not let them "slip through the cracks" and/or at least get their name right and/or know what is going on and/or offer some type of compensation, preferably before they get annoyed. Needless to say, I will be picking up my tires in the spring and going elsewhere.
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Big Sexy on Google
★ ★ ★ ★ ★ The guys here are awesome! Fast. Efficient. They get done, what is needed. They are straight up, with telling you, what the problem is exactly, and offering choices, on how to fix it!
I just wish they sold used tires!!!!
Thanks to these guys, my car is back on the road, and safe!
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Hanan on Google
★ ★ ★ ★ ★ Always come here for Tire service. The assistant manager is super friendly and always been great to me whenever I've come in. And I absolutely am in love with this plant in the reception area as I'm a plant lover?
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Dawn Attilon on Google
★ ★ ★ ★ ★ Service and price pretty decent. They got one angry staff member not sure if mechanic, sales or owner in there that will detour me from shopping there anymore..
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Scottilee Cameron on Google
★ ★ ★ ★ ★ Fountain Tire ordered my special order tires in quickly the week of Christmas and had them on my vehicle within days, along with a wheel alignment. While short on staff, they were still finished before the the estimated time. Fast, efficient, affordable, and friendly. I will be going back in the Spring!
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Kimberly Armstrong on Google
★ ★ ★ ★ ★ I have been here a couple of times and I am so impressed with the service and professionalism. They accommodate you same day and they stand behind the service they provide. I so appreciate Jeff and his team for fixing my truck same day and for the friendly service. Highly recommend this location for all your vehicle needs.
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