Flight Centre

Name: Flight Centre
Address: 777 Guelph Line Unit 812, Burlington, ON L7R 3N2, Canada, R, Canada

4/5 ★ based on 8 reviews

Contact Flight Centre

Address :	777 Guelph Line Unit 812, Burlington, ON L7R 3N2, Canada
Phone :	📞 +8999
Website :	https://www.flightcentre.ca/stores/storedetail/burlington-mall
Categories :	Travel agency , Tour operator ,
City :	R

777 Guelph Line Unit 812, Burlington, ON L7R 3N2, Canada

Best Travel agency in Canada

B	Brian Green on Google ★ ★ ★ ★ ★ The manager of the flight centre was extremely helpful due to the fact that I was using my voucher, (from a canceled trip). Was very knowledgeable, how to get it done.. January 10th, Cuba here I come...!
E	Emma on Google ★ ★ ★ ★ ★ Kate is awesome!! Super helpful, very patient and very accommodating.
S	Shannon Lemay on Google ★ ★ ★ ★ ★ rebooking after a 2 year delay. Ryan M you were awesome. Thank you for the great service and for honoring all the credits even after the COVID Delays.
J	Jennifer Barker on Google ★ ★ ★ ★ ★ After requesting a price on a specific hotel, I was given the wrong information and unable to book. Then was given "options" that had absolutely nothing on my "wishlist". When I found the correct info myself, I was able to book at the original hotel requested, and paid the fee via my visa debit. I received a confirmation, from flight centre, telling me my payment was accepted, so I got on with my weekend! Briana did not call me to tell me the payment had not gone through, rather sent an email which I was not expecting and didn't follow up with a phone call. She had absolutely NO professionalism, and by the time she felt like dealing with this problem, the vacation was no longer available. She gave me no options to secure the booking. When I confronted her about this, she deflected and took absolutely no responsibility. She blamed me. Super unprofessional! Don't book with these amateurs. Go to a professional! Wrong info given should have tipped me off in the start, that I will be accountable for. Now I'm paying over $1000 more than I was originally quoted, thanks a lot Briana! I'll never try to book with flight centre again. Stick to your professional agents!
L	Lorraine Chalmers on Google ★ ★ ★ ★ ★ I use flight centre for all my traveling. I have been using burlington flight centre on line and the phone even though i live near Chatham. My rep is Mary Jarvis. She is absolutely amazing she has helped me with so many issues with my trips. She is very patient and professional. I thank you so much.
s	satya chaube on Google ★ ★ ★ ★ ★ Travel Agents here will go every extra mile to help you out. I will recommend them anytime. When airlines don't want help you out. They will.
S	S Sim on Google ★ ★ ★ ★ ★ Just want to say how much of a pleasure it is to deal with Lindsay Adler. We have booked quite a few trips with Lindsay and every time has been such an great experience. She is very good at her job, always has a big smile and great personality, she makes booking very easy. I recommend asking for Lindsay if you are looking to book somewhere.
S	Sheri Schuster on Google ★ ★ ★ ★ ★ Do not use this location (or even Flight Centre in general) for your booking needs. I had booked a family vacation back in December to Mexico. A week before we were supposed to leave, I had access to our travel documents and noticed that they were booked with us flying out of a different city from where we live. The agent we used (who works here) did not take accountability for their mistake and made it seem like it was Sunwing’s fault when it was not. I did ask them to have a manager contact me. Human error happens, I get that. I would have expected a manager to contact right away as we had to move our vacation which was incredibly inconvenient and not what one would expect when utilizing an agent. I was informed that they told their manager, Ryan Milne who is the branch manager for this location. It has now been 9 days and I have not heard from him at all. Clearly communication is not part of the company ethos if the agent lies, we know their training is coming from their leader. This could have been remedied easily but because Ryan (and I have also contacted the complaint line who have also not gotten back to me) has refused communication even after I called him, I am thoroughly upset. Not only did they ruin our experience for a first family trip, they disrupted our lives completely for having to rebook everything, have not apologized and have refused to communicate. Clearly customer service is not a priority either. Do NOT use this location or company. They do not care about you and will cease communication after taking your money.