First General Services (Calgary) Inc - Calgary
Calgary Disaster Recovery & Restoration | First General - Firstgeneral.net
First General provides expert recovery and insurance restoration services for homes and businesses damaged by fire, smoke, water, mold, weather and vandalism.
About First General Services (Calgary) Inc
When disaster strikes, our team is ready to help! First General immediately responds to home disasters with friendly, professionally-trained staff and the latest restoration equipment. Our experts work promptly to assess the damage and deploy the best action plan to give you your home back. No job is too big and no property disaster is too difficult - with 30 years of experience in disaster recovery, cleaning and property restoration, we offer the best quality in workmanship and customer service.
Contact First General Services (Calgary) Inc
| Address : | 12450 40 St SE, Calgary, AB T2Z 5A1, Canada |
| Phone : | 📞 +979 |
| Postal code : | 2 |
| Website : | http://www.firstgeneral.net/ |
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| City : | Z |
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David Tetreau on Google
★ ★ ★ ★ ★ Very easy going, very responsive, and the workers show up when they are scheduled. They do good work and clean up after themselves.
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Diana Kereliuk on Google
★ ★ ★ ★ ★ Terrible customer service! Company refused to accept responsibility for damages incurred by their contractor. Project Manager comes across as a “know it all” and is very condescending. I have notified my insurance company that I would never let First General near my property again.
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Judy Harding on Google
★ ★ ★ ★ ★ I contacted First General as they are one of the contacts provided by my insurance company. I had water damage as a result of a leak off the dehumidifier line which exposed drywall inside the furnace room and carpet and baseboards outside the furnace room to water. Braden came over and took a look (it was over Christmas) and suggested I could save myself some money by renting a dehumidifier and fans at Home Depot (I did not want to make an insurance claim and the size of the job was likely less than my high deductible). He also instructed us on how to remove the baseboards and pull back the carpet to check for damage and optimize drying. Then he came back a few days later to check to see how the drying had progressed. He also provided estimates to get the repairs done. I was very pleased with Braden's courteousness and responsiveness. In the end, we only had to get the baseboards put back on (I did my own painting) and have the carpet stretched. I know that it was a very small job but Braden was very responsive and kind enough to help me nonetheless. I really appreciate it.
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Angela Grace on Google
★ ★ ★ ★ ★ This company is outstanding! We had sewer backup in the fall & they were recommended by our insurance company. They were quick & efficient with the initial cleanup (in 5 hours our entire basement was emptied & cleaned up). They then discovered asbestos in our older house & quickly dealt with that issue. Joe & Elle were quick to respond to any emails & calls. They had excellent recommendations & good companies for flooring, painting, & plumbing. All issues were dealt with professionally. I even had a recent plumbing issue (not related to the first claim) & immediately called them for their advice. They responded within minutes & actually came over within a couple hours to sort out the issue. They will definitely be our go-to company for any future work.
I did glance at the negative reviews & was quite surprised. Yes, our entire claim took a few months to complete, but it is a lengthy process with many puzzle pieces to put together. I was happy with how well they put the pieces together, & we are very satisfied with the final result!
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Sylvia Mateff on Google
★ ★ ★ ★ ★ We had a wonderful time dealing with this company. We had a ceiling leak the workers came and completed the job. Anything that needed additional touch ups were completed when it was convient for us and done until we were satisfied. Thank you!
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Veronica Jordan on Google
★ ★ ★ ★ ★ Top notch from start to finish.Christian was very thorough & professional, team Chris were oustanding with the installation, Tracey & her team were superior with move-out & in (so impressed) and cleanup. Last but definitely not least, Jen - so professional and kept me apprised every step of the way. Many thanks!
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Brian Prigotzke on Google
★ ★ ★ ★ ★ Worst customer service and least organized had them assigned as part of insurance claim and the whole process of getting trades out and communication on who was coming when was non existent. Even had multiple contractors show up for same thing but without details on what they were here for. Would not recommend or use if I was choosing and have said same to my insurance company.
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Ross Larkin on Google
★ ★ ★ ★ ★ Had a significant flood and First General arrived quickly and started the restoration process. After the flood I had a couple of electrical problems that the Electricians handled quickly and professionally. Once the drywall and carpeting was replaced my basement was as good as new. All in all a first class job.
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