First Call Restorations - 91 Poplar St
4.6/5
★
based on 8 reviews
Contact First Call Restorations
| Address : | 91 Poplar St, Alberta T4E 1B4, Canada |
| Phone : | 📞 +9 |
| Postal code : | 4 |
| Website : | http://firstcallrestorations.com/ |
| Categories : | |
| City : | E |
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Jordan H on Google
★ ★ ★ ★ ★ I had some water damage in my basement this summer due to a water line rupturing. First Call Restoration came out to roll the carpet back, and remove the foam under pad. I rented a carpet drying fan, and dehumidifier from a local rental business to help dry things up. I had asked First Call Restoration if they would be able to drop in and monitor the equipment once over the weekend as I had something come up and would not be around.
They phoned on Friday and said they were leaving to check on my basement for me. This was the last conversation I had with the company. I called and left two voice mails asking if they made it to the house, and how everything was looking. I heard no correspondence until 3 months later, which was an invoice in the mail with an extra $60/hr @ 3 hrs on the bill for equipment monitoring, which I am still unsure if it ever happened.
The project manager then informed me via email, that he had stopped in the following week to check on everything. which would have been impossible as I was away at work the entire week, and the house was locked up.
Needless to say, I was not impressed with the overall lack of communication on First Call Restoration's behalf.
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Brad Beeler on Google
★ ★ ★ ★ ★ The team at First Call Restorations are an amazing group of people. If you value supporting local family-owned businesses, I would encourage you to give them a call.
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Tara Cameron on Google
★ ★ ★ ★ ★ From the First Call right through until completion this group was great to deal with. They responded quickly, gave me options and then followed up for peace of mind. I am grateful for how quickly we were able to wrap up the issues. I 100% recommend First Call! Thanks for your help guys!!
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Travis Kuschminder on Google
★ ★ ★ ★ ★ First Call was my first call when we had a sewer backup and they were over at my home to get a handle on it within hours. They managed the entire restoration process through insurance and, even though I hope I never have to, I would call them again.
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Brett Martin on Google
★ ★ ★ ★ ★ Very professional company, workmanship is outstanding, the workers that come out to respond to claims are very knowledgeable and friendly. The crews who work on the rebuild after the cleanup were great and thorough, the finishers did an outstanding job with the woodwork. Even the people who do the final cleaning were wonderful.
It's great to know that there are still some companies out there that still go the extra mile to make it right for their customers...
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Louise Krepakevich on Google
★ ★ ★ ★ ★ They moved furniture and appliances for me in order to do the painting. They draped everything in plastic to remove stippling from the ceiling and confined the dust within and cleaned it up after. They were very careful of edges in painting and ensured everything was completed perfectly. During their time here the employees were friendly, careful, and professional. I would recommend them to everyone. Louise Krepakevich
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Marjorie Bysterveld on Google
★ ★ ★ ★ ★ We were so impressed with the 2 young people, Bella and Daniel, who came out to clean our attics. Once they found out what needed to be done their work ethics, dedication and speed was amazing. They arrived very early to beat the heat and kept at it until they were finished. Thanks!
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First Call Restorations on Google
★ ★ ★ ★ ★ Shared from a private review.
Restoration crews are very kind and courteous, they were very sensitive and helpful to our unique situation. With a special needs child in the house, the changes to his environment are very challenging for him. The crews were very fast and accommodating, we hardly knew they were here at times.
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