Fire Away (eastoutlet)
5/5
★
based on 4 reviews
Contact Fire Away (eastoutlet)
| Address : | 412 William St, Cobourg, ON K9A 3A3, Canada |
| Phone : | 📞 +979898 |
| Website : | http://fireaway.ca/ |
| Categories : | |
| City : | A |
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Jeff Campbell on Google
★ ★ ★ ★ ★ Wow - these guys are fantastic. Nick did a great install and also helped me debug a creosote issue in an extremely timely manner. I highly recommend these guys for woodstove install, chimney sweep, and steel pipe install.
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Rod Stewart on Google
★ ★ ★ ★ ★ I lost the remote for my fireplace and thought I had done a thorough search. No luck so I resigned myself to buying another one for about $250.00. No sooner had I placed the order than my wife found the original remote. When I called the store, Mike told me that he had placed the order and that it had already been shipped by courier. "Sorry, but I'll see what I can do." I figured I was out of luck but an hour later he called me back to say that the order was cancelled and I'd get a full refund. So I needlessly spent at least an hour of his time and he cheerfully refunded the money which was all do to my own mistake. I though that was pretty darn good of them. Thanks again.
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Doug Currie on Google
★ ★ ★ ★ ★ It happens to me only occasionally that my interaction with a service company is as seamless as my experience with Fire Away, Bomanville (now with another store in Cobourg). It began as a simple inquiry that moved forward from estimate to installation without even the slightest hiccup, let alone pre-conditions or demands. Nick, the owner, hired a really fine gas sub contractor (True North, Courtice) and they worked so well together I thought they were his employees. Subsequent calls to Nick to adjust the unit were responded to promptly and personally and continue as it is a whole house rebuild renovation with work still going on a year later. I recommend this company to anyone who is buying in this category.
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Marissa Baumeister on Google
★ ★ ★ ★ ★ Excellent customer service and professionalism every step of the way! I am very impressed with this company and I recommend it to any of my friends who are looking for a wood stove. Thank you!
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