Fiorio Beauty Academy

I went to the academy today for the first time. Upon entering I was asked if I wanted a drink (water,coffee etc) and had a consultation with my hair stylist and then confirmed with the floor manager (the teacher). After that my stylist was amazing. Thorough and ensured my comfort. I had just a wash/cut/blow, and for 27$ (31.80 after tax) I would return. I enjoyed my time there and at the end of it all, can't really tell why I paid 25 more dollars at a salon.

First, let me be clear, I am a 58 year old man with a receding hairline for whom a haircut is usually a utilitarian action. I do not know much about hairstyling. So, my recent visit to Fiorio in the Beaches was an epiphany of sorts and a hugely enjoyable experience. The young people working/teaching/studying here who I interacted with were polite, cheerful and personable. Romina, the young woman who cut my hair, was friendly and, despite our age differences, interesting. Our conversation was fun and flowed pretty easily. As for the haircut it is the best one I've ever had! There are a few things that irritate me about my hair even after I get it cut at my usual spot. Romina and her instructor did a few neat things that I would never have thought of and that really impressed me- irritating hair issues taken care of! Hairwash and head massage after put me in a great mood. My wife was also suitably impressed. Price was reasonable too. As I am not from Toronto I will be returning there in August when I am back in town.

Decided to just try out Fiorio since it's nearby and I'm on the hunt for a new stylist. I ended up booking with Angie, and I couldn't be happier! Angela is an amazing stylist! She really listened to what I wanted, and was so precise and professional. This is the best haircut I've had in years!

Absolutely horrible experience. Here’s the full story of my experience with them that had me going to another salon for them to fix: 1. I made sure to do my research, and consulted with them for a colour service (specifically a balayage ombré) they had assured me this has been done many times and could be done to my virgin black hair - which is easier to work with then coloured hair. 2. When I arrived, I was told it could not be done and to sign a waiver to ensure liability was not on them (pretty common). 3. I was not only greeted with apparently their “students and instructors” that told me it was impossible to do, but that should I do it - they would not be the one to. So I said fine and told them to do whatever they could. Which was agreed as a normal safe brown dye. 4. NOT ONLY did they completely dye my hair orange, they told me that they didn’t use a certain toner that I had paid for that they FORGOT! Then when I got upset, they told me it was a learning school. So they told me to go to their “real & professional” salon. Which I did although I was at my wits end. 5. When I arrived for the appointment with the so called “professionals” I was told that my hair was fried and orange because I used shampoo with sulfate but not only did I not wash my hair as per their instructions but wouldn’t have made sense as the appointment was only 2 days after. 6. They told a poor girl to chop OFF the fried hair and when I had noticed I completely lost it that they would even tell someone to cut my hair without my permission to cover for the damage! I was there to get a colour correcting treatment and a deep hair mask for the damage. 7. The new “senior” colourist (James I think his name was) was the most unprofessional, rude and completely dismissive person of clients opinions! He did NOT acknowledge how upset I was due to everything at Fiorios and then proceeded to tell me that “he was not the one that did this so he doesn’t know what else he can do” and I just thought that was one of the most condescending and almost downright disrespectful attitudes coming from someone that’s supposedly helping someone “feel their prettiest self”. 8. I paid, in essence after all payments, around $400 on this absolutely nonsensical service and company. I am furious at the quality of service I received and the attitude of their workers! The salon is NOT well kept, I expected something a bit more accommodating after spending so much money, and they only offer water and horrible coffee. In conclusion, if I could take them to court I would however it is NOT worth your time. Do yourself a favour and go to any other salon in Toronto! I was thankful enough to know someone at Sparks Salon on King st that actually did wonders to my damaged hair and for a very respectable price! In this day and age, hair can mean a lot and for a company that stands by making someone feel beautiful made me feel absolutely mortified with their experience. I will NOT be recommending anyone from my firm, friends, loved ones to FIORIOS. Absolute waste of money and time!

First I would like to say that everyone was very nice and the student cutting my hair was very friendly! However I was very disappointed in the lack of instruction and then supervision provided throughout the haircut and at one stage the student said "I'm just going to ask my supervisor to check and then I can move on to the blow dry" Still no sign of the supervisor and when the student came back she said "she said it's fine, she trusts me, that's a good sign!" I was so disappointed that the supervisor didn't have the sense to oversee the haircut! My hair was cut much shorter than I wanted but I was fine with that as I wanted a change and my hair grows fast so I can get over it! What bothered me most was that when I returned home and was fixing my parting I noticed tiny little tuffs of hair sticking out around my roots! This was clearly a result of thinning scissors the girl used on my hair, which were obviously used incorrectly! Again another instruction not given and no supervision provided during this stage either! I absolutely hate thinning scissors to begin with but I didn't want to be rude and ask her to stop (which I regret now) I'm so annoyed that my hair has been left like this, it literally feels like a razor was ran over the top of my head, the strands are that short! Thankfully I have really thick hair so I can cover them but the next person might not! It will take years for this to rectify itself! There's no way of fixing it, I just have to let it grow out! If going here make sure to ask for the supervisor to check after each stage of the haircut, DO NOT allow anyone near your hair with thinning scissors and whatever length you want, be sure to say longer, that way you might get the actual length you were looking for!!

This review is long overdue but a few months ago I came in on very short notice for a trim and had a great experience! Jeff was my stylist he was extremely friendly and did exactly what I wanted. It was quick and simple. I'll definitely be returning!

Terrible place. If I could leave no stars, I would. I have a mask exemption and they wouldn't honour it. They made me wait for 40 mins and then refused service. I said I will put on a mask over my mouth during the cut service but not over my nose as I can't breathe. They refused service. I was a loyal customer of the Fiorio salon since I moved to Toronto in 2005. Shame on you. Disrespectful. Just terrible.

AMAZING EXPERINCE! I cannot emphasis enough how fantastic and great my time was. I dyed my hair for the first-time ever, the student, Anthea, was wonderful! She was friendly and kind, but most importantly she knew what she was doing and communicated with me through every step. I felt at ease and trusted her completely, I knew what to expect but even then I was blown away with how beautiful my hair turned out. I feel more confident and it was worth every penny, the prices are reasonable, the service is incredible, and one of the instructors checked in with us multiple times which was very professional to do. I am excited to go back to Anthea to get a touch-up, I cannot recommend her or this place enough. Don't waste your money anywhere else.