Farley Martin Notaries Public Inc.

My wife and I worked with them when we purchased our first house several months ago here in Langford. Kristy Martin was exceptional and went out of her way to make sure we fully understood the process and was very patient with answering our many questions as first time home buyers. The entire process was smooth and stress free, largely in part to Kristy and her staff. Everyone was very friendly and helpful. I wouldn't hesitate to recommend them to anyone looking for assistance with a home sale or purchase.

I have done business in the past with them, I just sold a property a few days ago and found out that they did an incorrect adjustment on the lease, when I asked what was going on and how they can fix this? I got silly excuses in the end. I hired professionals to look after my purchases and my sale. Word of advise only hire lawyers in the future as notaries are such a grey area on what they can actually professionally do. I will be taking this firm to small claims court to get my adjustment back since they have ghosted me after several emails.

I give this my highest recommendation. I’ve had several real estate transactions, my will and most recently my representation agreement done. I had a number of questions and was amazed by the level of patience and professionalism by Kristy Martin and her staff. Kristy is not only knowledgeable but passionate and it shows in her attention to detail and how she handled my requests. Lastly, I live and work in this community so I truly appreciate how community focused and family friendly this business is. Thank you for making me feel like I was your number one client.

Everything was handled with professionalism, friendliness, and timeliness. We did our will with Kristy Martin and it couldn't have been easier. She took the time to explain everything in a way my wife and I understood. All pricing was up front. Expectations for each party was well communicated. Highly recommended!

I would strongly recommend NEVER using Farley Martin notaries. I’ve found this company’s practices completely unacceptable. In my experience, they are disorganized and unprofessional. I hired them for a conveyance about two months before the closing date for the sale of my property. The same day I hired them, I found out the buyer for my property had listed them as her notary also (which isn’t normally allowed). I phoned Farley Martin back that same day to cancel so I could hire a different notary. The person I spoke to asked for the buyers name, the address of the sale etc. She then told me not to cancel my booking with them, they didn’t have a file for this other person, I was the only one who had phoned and booked them and the buyer would have to go elsewhere because I had booked first. I said okay and left it at that. Fast forward to two weeks before the closing and they call me and tell me they are cancelling my booking with them because the buyer has some sort of prior relationship with Kristy (a notary public there). They said I had no choice and were sending my file to some other company I’ve never heard of. It’s now less that two week before the closing and I haven’t had so much as an email or phone call from this other notary. Essentially, even though I booked them almost two months beforehand and they didn’t let me cancel my appointment when I alerted them to the problem, they cancelled my booking anyways. They apparently rank their clients from most important to least, and you can get bumped out if someone more important than you books in afterwards. If you value your time, and don’t enjoy being stressed right before major financial transactions, do not hire these people. I wish I had read more reviews and asked around before I did business with them. Hopefully this helps others not make the mistake I did.

The team was super helpful with my request and Janette went above and beyond to assist me. Very professional, prompt, and smooth experience. Thanks so much!

Well, our transaction did get done, but I am not sure it would have if we had simply left it in their hands. There seemed to be some intermediate tasks that weren't properly handled by the support staff, and a woman named Janette seemed untrained but pushy to the point of being rude. We found that we had to check in and follow up on their work because things were a little disorganized and communication was lacking. If it wasn't for Kristy we probably would have walked. In the end it worked out but it seemed to be a bit more trouble that it was worth for a simple transaction.

Farley Martin went above and beyond. My deal to buy my house almost fell through night before due to the other party. I called them first thing crying and explained the situation. They told me not to worry and that they'd see what they could do and figure it out. They ended up fixing everything and my family is happily living in our house thanks completely to them and their amazing hard work and dedication to their clients. Thanks a million!!!