Evangelos Photography Ltd

Terrible service in every aspect and interaction; they have various unreasonable policies that are clearly set up in a way for their benefit and to get more money from you. They also initially missed uploading half the photos we paid for, which gave us a panic attack but was rectified when we contacted them. Find another studio. I don't know how or why UBC has a contract with this place.

Tiny cramped studio with poor customer service. Was forced to go there because my daughter's UBC grad photos were taken there. Rooms were so small that the photographer had to stand in the hallway in oder to take a group photo. And they don't accept credit cards! While I was waiting, I heard them explain that to every single customer that came in. Unbelievable.

Nice employees, but what a price gouge!!! $500 for photos is insane. Especially when the photos were not as nice as I wanted and I was rushed through

If I could give 0 stars, I would. Not a great experience at all! From what I gathered, this is the only place that offers UBC grad photos. Here is a timeline of the experience: 1) Book your appointment, using their weird out-of-date website. 2) You get 1 basic email confirming your appointment. No "add to calendar" or reminder email approaching the date, so you better write it down and input it into your calendars right away. 3) Show up to a dingy waiting room with no particularly friendly service. 4) Pay $45 CASH deposit. Its 2022, get a card reader already. You say you're a "small business" - but other smaller businesses still manage. 5) You're given a sheet with a strict deadline of 60 days to order your photos before your deposit is forfeited. 6) You get your photos taken. For the most part this is done fairly professionally, and the photographers I received were friendly. 7) You are told to wait one week before your photos are uploaded to their website for preview. Again, no automated email, no messages, nothing - it's up to you to know when everything will be ready. 8) You log in to see some mediocre photos, at OUTRAGEOUS PRICES! Seriously, like minimum $300 if you want the digital copies, and still over 100 for basic printed copy package. This is ROBBERY! Honestly having a hard time justifying paying for this at all, even a basic printed package. Final words: pretty up the waiting room/store front, modernize your tech (website, POS system), be friendlier, and LOWER THE FREAKING PRICES! I wish UBC would offer photos from another studio, and if they do, please notify me. This place could use some competition to set them straight. If you're coming for grad photos, then you really don't have much of a choice, but DO NOT WASTE YOUR TIME/MONEY ON PERSONAL PHOTOS! UPDATE: Just got my photos FINALLY (took forever for them to be ready), and I just now realized that the smaller photos are 4x5 NOT 4x6, which is the standard small size photo. There are NO FRAMES available at any stores I've been to that will properly fit a 4x5. Why produce an unconventional size photo? I predict it's so you are forced to buy frames from them, which are likely highly overpriced and will take another month to receive. Final final words - don't get your photos done here, even for grad. You could probably buy a cap and gown for cheaper than they're medium priced photo bundle, and get someone to take your photos for you (we all have a friend with a DSLR that is a hobby photographer). UBC - please branch out to some other studios. I don't even want Evangelos to fix these problems, I just want them to go out of business.

If you haven't been scammed in your life (or in awhile) and you miss being scammed, this place is for you! I (and people I know) had a terrible experience with taking graduation pictures from this place. The photographers are not like professional photographers and they do bare minimum in taking pictures and retouching them considering the price they charge their costumers. The high prices they offer is not justified by the service they provide! All they care about is finishing your session in time before the next one starts. Do not take your family or friends here. It's a waste of time for them. They treat individual and group pictures separately in ordering so that you can't combine them together in the order packages (or "deals") that they offer. I didn't even receive the extra "free" copy of my photo that I was supposed to get by spending over $100 (my order was $180), because my individual photo order was $90 and they didn't want to include my family photo order (another $90). That made me not eligible to receive an extra photo copy even though I spent over $100! This was just one of the things that happened thay made my experience terrible. I advise future graduates to go to another professional photographer. You can go on your graduation day so that you have your cap and gown to take pictures. That way you can take as many as pictures as you want with whoever you wish and not get charged by a ridiculous extra amount. I wouldn't have bothered taking pictures here if I knew about their terrible services and pricing. I can share my contact info anddiscuss any points I made with the management team.

Was serviced by a super rude Karen. No politeness at all. Pricing is ridiculous. Can only buy 5 photos, not single. Group photo count separately, forcing to pay more than 500 bucks for rudeness and average photo. SHAME ON YOU! Better off just get refund and take photos at some other place.

I had the absolute worst experience here! The photographers were super friendly but the owner I believe Sahar is extremely unprofessional and rude. Made us pay 73 bucks for grad photos when they emailed us they said it would only cost 45 bucks. She said our faculty didn’t cover some of the cost when I got there and I had to pay the full 75 bucks but they make you fill out a whole form before you come and ask what faculty you’re in. Why not just say it’s 75 bucks in the email! HUGE SCAM! Don’t recommend.

TOP NOTCH SERVICE! friendly and professional staff. THEY TRULY MADE OUR EXPERIENCE SPECIAL.They were very accommodating and responsive to our needs and concerns at every point throughout the service. Prices are quite comparable to other studios. I highly doubt anywhere else could provide the excellent customer service we received at Evangelos. Recently came here for grad shoot and later decided to also have my passport photos taken with them.They are officially my go to studio now here in BC.