Etobicoke Medical Centre Family Health Team

Name: Etobicoke Medical Centre Family Health Team
Address: 85 The East Mall, Etobicoke, ON M9B 3Z9, Canada, B, Canada

2.7/5 ★ based on 8 reviews

Contact Etobicoke Medical Centre Family Health Team

Address :	85 The East Mall, Etobicoke, ON M9B 3Z9, Canada
Phone :	📞 +
Website :	http://emcfht.ca/
Categories :	Medical group ,
City :	B

85 The East Mall, Etobicoke, ON M9B 3Z9, Canada

Best Medical group in Canada

M	Miranda S on Google ★ ★ ★ ★ ★ I’ve been reluctant to post this because I genuinely believed Dr.Jugloff and the staff at this office cared about me as a human being and a patient, however I have never been so wrong. While I’ve been seeing Dr. Jugloff for the last few years and she really is very nice, all anyone is to the office staff, nurses and doctors that work here, is a name on a form or on a screen. The staff at this office are unprofessional, insensitive, and should not at all work in health care - or any other job where they have to act like decent human beings. I have been abandoned, and my mental health has been ridiculed by the very people that are supposed be my “primary care.” When my mental health distress has been diminished to “ranting and complaining” (yes - a receptionist at this office actually said that to me), I am helpless and have no where else to go in a city like Toronto where healthcare is sparse and hard to come by. The staff at this office need to do better for the people that count on them.
C	Caroline Tsambalieros on Google ★ ★ ★ ★ ★ I’ve had one horrendous experience after another at this clinic. I went away to school (which my doctor knew about and never expressed to me there was an issue). One day out of the blue she told me she would no longer me treating me while I was away at school. When I approached her concerned about an ADHD diagnosis she asked if I was hyper active as child and when I said no immediately brushed it off. Turns out I have very severe undiagnosed ADHD and am grateful I had the opportunity to find care elsewhere or I may not be alive right now. This same doctor referred me to an eating disorder specialist at the beginning of my struggles when I was trying to get ahead of the situation. I was told since I had depression nothing could be done and now my eating disorder is extremely out of control. I went to an on call doctor once who was probably the most disrespectful person I have ever encountered. He interrupted me and refused to properly examine me. I told him I was concerned about swollen lymph nodes and he told me they weren’t (even though they were on the back of my head covered by my hair and he refused to look). Told me to just take over the counter meds and stormed out. Turns out I had chronic sinusitis that was spreading behind my eyes and to my brain, a potentially fatal disease if not caught early and was greatly contributing to my anxiety and depression. This centre is only concerned with profit - there is no empathy or compassion. The doctors I have encountered here disgust me. To this day I still wonder what my eating disorder would look like if I had been given the proper help when I initially reached out.
C	Carla Wood on Google ★ ★ ★ ★ ★ I would once have said this is one of the best places but now I hate it. I'm 59 years old and I cant get a physical. Seriously!!! My Doctor works from home now and only does phones and comes in once a week. So very disappointed in this place. Dont even ask the receptionists anything. We are no longer patients but cattle. Thank god I'm moving and will have to find another place.
N	Natasha Xavier on Google ★ ★ ★ ★ ★ Worst service every, I am a new pregnant patient trying to book and appointment with a doctor made me wait a month to get this appointment and than called and rescheduled me 3 times, and today when it’s my appointment slot at 11:15, I have been waiting over an hour to be called by the doctor and no one has called me yet. Why have you opened a clinic, your suppose to help your patients not trouble them. Now I am trying to call the front desk and the call automatically gets disconnected on one is responding to the calls
K	Kasia Kazmierczak on Google ★ ★ ★ ★ ★ I have been here for years and I want to leave. Everyone is extremely rude, no one listens to anything you have to say removing any ability for self advocacy. The doctors don't care, the nurses are rude, the receptionists are void of humanity, all of the services in the building are poor at best. If you want to be treated like a human being avoid this place
J	Jeff James on Google ★ ★ ★ ★ ★ Doctors are OK, they love to bill you for everything they can that's for sure. They love money. Front desk staff are absolutely horrible. Rude, ignorant and just plain stupid. Etobicoke Medical Clinic should be offering their employees a course in proper customer service.... and manners. Id you can find another place to go, do it. If I could I would go elsewhere. I like my doctor, but this clinic just isn't worth it.
b	britta on Google ★ ★ ★ ★ ★ I have had a very different experience than other patients here. I have never had issues making an appointment or coming in for something. I recently had to get something done, checked in with their self check-in, no issues and hardly waited. Dr Harlicia Johnston has always sent me to wherever I needed to go. I have had phone appointments the last few times, I have my list ready and discuss everything with her. If she feels I should get something checked out, she sends me and the appointments are made. I have been very happy with her as my doctor and going here to see her.
A	Arke Lopez on Google ★ ★ ★ ★ ★ My family Dr. is Dr. Yoshida and she is wonderful. Julie the RN Practitioner is also great. The only painful issue is the reception. None of them have any idea of customer service, compassion and kindness. Do you think it is fun to call you to get the brush off, while waiting for 20 minutes or more on the phone? The Medical centre implemented an automated appointment website that is also as useless as calling the reception: if you had an appointment already, and you need to speak to your doctor again, you need to wait FIFTEEN DAYS!! before you can be allowed to have another appointment and this is whether you choose appointment in person or by phone!! It took me a long time to find such a caring and knowledgeable family doctor so I guess I have to put up with this useless and disrespectful service! People who go to the doctor or call for an appointment are not trying to annoy the receptionists, we don't feel well, we need help, and patience, and COMPASSION, on top of RESPECT!! When you want to speak to the supervisor, they say there is none and that they will relay the message. The supervisor does not bother to speak to you either. So, don't go here if you can avoid it. There might be good doctors but the aggravation to get in is not worth it especially if you are in pain and cannot wait two weeks before talking to your doctor when she just saw you and said, call me if you need me!