Equitable Bank - Calgary

Name: Equitable Bank - Calgary
Address: 906 12 Ave SW Suite 700, Calgary, AB T2R 1K7, Canada, R, 2, Canada

2.9/5 ★ based on 8 reviews

Contact Equitable Bank

Address :	906 12 Ave SW Suite 700, Calgary, AB T2R 1K7, Canada
Phone :	📞 +
Postal code :	2
Website :	http://www.equitablebank.ca/
Categories :	Financial institution , Mortgage lender ,
City :	R

906 12 Ave SW Suite 700, Calgary, AB T2R 1K7, Canada

Best Mortgage lender in Canada

P	Patricia Tooms on Google ★ ★ ★ ★ ★ I would use negative stars if it was possible! Had to go to B market because of carrying 2 properties while the Calgary market cratered. Now at renewal moving back to A market for obvious reasons, extremely significant decrease in rates, no fees etc, etc. They had the nerve to charge a late payment fee on the payout. why? Because it will be paid out on August 4 not the 3. In Alberta Aug 3 is a holiday making it impossible to pay out - but Equitable is based in Ontario so they apply that across the country. I am insulted and disrespected to be charged a late payment fee, have never in my life been late on payment. Terrible bank, really take advantage of people that have few options and stick it to those able to get out at renewals. Can’t imagine how they are treating their customers that need deferrals due to Covid.
D	Doris A on Google ★ ★ ★ ★ ★ I’ve been with EQ for a few years now and I have no complaints. Even when I made an error they tried to help me fix it. It’s free with higher interest than my other bank. I will continue to use EQ for all my savings and investments.
J	James Macdonald on Google ★ ★ ★ ★ ★ I am an equitable bank client . They told me a minth and a half ago to apply for financial assistance as i was behind due to a lay off from covid 19. They put me in a holding pattern after multiple calls and attempts to resolve the situation to wait for approval all while i sent all of my documents they requested ( lay off letter and such ) . They called me back and said that they would work with me and we crunched the numbers and everything was resolved or so it seemed. Now they have just sent an email saying that the life line they were extending me was cut and that they are referring me to collections.All that after telling me to wait for over a month. Now they are going back on their word and i am not sure why they offered to help then all of a sudden at the last minute right before xmas they are resinding their offer. I hope this bank goes up in smoke after their lies just like their offer to help me did once they foreclose on all the devalued properties they seem to want to take. Worst bank i have ever dealt with . They lie . Dont . just dont do it not even if you think you have to.
T	Trena Neathway on Google ★ ★ ★ ★ ★ I read the negative reviews but there might be more to the situation. But I for one, had a good experience, considering my situation. I had to kind of jump through hoops but that was expected. I had a consumer proposal in my credit so every other bank declined my application for a mortgage except this bank. Like I said I had to jump through hoops but at the end of it all, I had answer all their questions and gave them reassurance. I got approved with a 2.79% interest rate and 5% down. Thank you for giving me the opportunity to prove myself and to provide a home for me and my son!!
C	Curtis P on Google ★ ★ ★ ★ ★ Equitable Bank has been easy and smooth to work with. Great customer service through their client service centre. Their rates on the prime side are near unbeatable. I also took advantage of setting up a high interest savings account as theirs seems to have the highest interest paid out of any other banks I've seen. I highly recommend them.
D	David Soto on Google ★ ★ ★ ★ ★ Nothing but problems. Technical issues with basic operations, slow transfers, the platform will log you out of your account frequently - meaning you'll have to restart whatever you were originally doing. Banking with them truly is just a frustrating experience overall.
k	kody halkyard on Google ★ ★ ★ ★ ★ Signed up for the 2.30% TFSA savings account in February, and just got an email the other day saying they are dropping the interest rates from 2.3% down to 1.25%. I could see dropping interest rates a bit, cutting the interest rate almost in half with an email notice is borderline criminal. I messaged support and was told "nothing we can do" and then they ended the conversation while i was mid-way through a response. I will be pulling ALL of my money out of EQ Bank and I recommend not falling for their appealing rates, as they will be pulled out from under you after a month or two.
m	murchie on Google ★ ★ ★ ★ ★ This bank is down right bad I have no idea how someone opened an account under my name but I tried to open an account and their saying I can't do to fraud, and have no information to give me and I never been contacted by phone or mail. Don't trust these guys.