Elna Medical Clinic Plateau Mont-Royal
2.8/5
★
based on 8 reviews
Contact Elna Medical Clinic Plateau Mont-Royal
| Address : | 1374 Avenue du Mont-Royal E #103, Montréal, QC H2J 1Y7, Canada |
| Phone : | 📞 +7997 |
| Website : | https://elnamedical.com/fr/clinique-medicale-plateau-mont-royal/ |
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| City : | J |
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Linds M on Google
★ ★ ★ ★ ★ I had a very poor experience at this clinic. I understand it's a pandemic, and it complicates the healthcare system but this was unacceptable. Their appointment making service was very efficient, and I was able to make one just fine. But once I got there, I had to wait 45 mins for someone to see me. Then they said I had to see a nurse (very minor/easy procedure), and then I had to make another appointment to see a nurse (on a different day). They could have easily saved my time by telling me I wouldn't be able to see the nurse the same day.
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Andrea Laxenaire on Google
★ ★ ★ ★ ★ Nurses go to vacations and don't give you your tests results !! I've been waiting for 2 weeks to have them. They are very very long to pick up the phone !! Bad clinic, I don't recommend it !
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Me on Google
★ ★ ★ ★ ★ Terrible, unprofessional service - the secretaries are unbelievably rude and will hang up the phone on you! I do not understand how they retain their jobs.
Furthermore, I had a nurse who refused to wear a mask edit: *during Covid. - There should be a follow-up with Public Health.*
However, if you do manage to get an appointment, some of the doctors themselves are fine.
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Julien Misseri on Google
★ ★ ★ ★ ★ Yet again, i went on Saturday at 10, they are supposed to open at 8.... still closed. It really seems like the clinic open on Saturday when the staff feel it or not. It's very unprofessional and experience that 2 times already...
Nothing to complain about the service inside but it's not too much to actually respect your hours of opening. Especially when you close at 13h the same day
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Mael FC on Google
★ ★ ★ ★ ★ would not recommend. waited hours on end for the clinic to open and no employee ever showed up we all abandoned and had to come back another day to try again. then when I was actually was able to get an appointment i experienced what i feel is discrimination.
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Sofena Cyril on Google
★ ★ ★ ★ ★ Very poor service. They will make you wait for 30 minutes on the phone saying they are all busy and then pick up and hang up on you right away. Do not recommend this clinic! If there was, I would definitely rate this not even 1 star but 0 star!
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Adrian N on Google
★ ★ ★ ★ ★ Had an appointment with a dermatologist at this clinic, and it all went smoothly. Came it at the time they gave me and in less than 15 minutes I was being evaluated by their dermatologist. I was out of there in less than an hour. The appointment was scheduled 2 weeks earlier via their very fast email service.
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A Kolodziej on Google
★ ★ ★ ★ ★ Earlier this week I was told over the phone to arrive as early as possible on Saturday in order to book an appointment for this week. I arrived at 7, and others arrived soon after. The clinic is listed as opening at 8. It is now after 9, and it’s still closed. People in the line up are obviously either sick or in pain, sitting on the floor, no one knows what’s going on or whether anyone will show up today or not. This is similar to my past experiences at this clinic, you have to arrive hours before they open, and even then you’re lucky if you get an appointment. If you’re not going to open on time or at all, post it online. Large group of exhausted people are losing their patience here.
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