Electron Metalworks
3.5/5
★
based on 8 reviews
Contact Electron Metalworks
| Address : | 611 Alberni Hwy, Parksville, BC V9P 1J9, Canada |
| Phone : | 📞 +77877 |
| Website : | https://electronmetalworks.com/ |
| Categories : | |
| City : | P |
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Steve “Pack-Man” Goss on Google
★ ★ ★ ★ ★ Had some shipping issues with a very heavy piece but the company resolved the matter for me. I cannot say enough for the artwork itself. It's quite beautiful.
Steve
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Elmer Behn on Google
★ ★ ★ ★ ★ We worked together with Mike and his crew on a custom walkway. It was quite intricate and Mike worked very hard to get each detail perfect, including making site visits to verify measurements and assist with a complicated install. Due to the success of this project, two more projects were undertaken with Electron Metalworks - both were as successful as the first!
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Danielle on Google
★ ★ ★ ★ ★ I highly recommend Electron Metalworks! They were lovely to deal with, very fast service, very reasonable and I was VERY pleased with my house numbers and receive many compliments on them. They have a beautiful display at their shop with some great ideas as well. Highly recommend!
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Olena Osipov on Google
★ ★ ★ ★ ★ Ordered on Oct 2/20 and no product or refund received, email and phone calls not returned. Disputing with credit card company and going to court after if necessary. Do not buy online from this website!
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Taylor Londos on Google
★ ★ ★ ★ ★ I got in contact with the owner Mark Slaco and he responded saying he’d return my money after having to warn that I would have to contact a lawyer he has yet to contacted me again or at all From Facebook emails phone calls and I’m just trying to get my money back I am personally going to have to refund my customer because of this so it has caused damages in a time where my family counts on my work. it’s been weeks and no response.
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Doug Kronlund on Google
★ ★ ★ ★ ★ Do not place an order. You will never receive your product and will have to have your credit card company go after them for a refund. I placed an order Jan 5 and Feb 15 phoned and spoke to “Colton” who said the order was shipping the next day. I phoned back a week later and after a very awkward conversation “Colton” said the order hadn’t even been made and the shop was in the process of moving locations. I realize that sometimes things just screw up and I gave an opportunity for “Colton” to make things right. He promised to phone me back with a tracking number. That was the last I heard and a week of daily phone calls only got an anonymous voice mail with no welcome message. This business openly took my money and outright lied. I was courteous and offered every opportunity for this business to make things right.
They lied.
Do not place an order. You will never get your product and you will lose your money.
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Albert Kozak on Google
★ ★ ★ ★ ★ Ordered the 5’ World Map in gold and couldn’t believe how the final product turned out. 100% exceeded my expectations. Fast shipping and great customer service. Highly recommended!
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Christy Thompson on Google
★ ★ ★ ★ ★ Buyer beware. It has been almost a year since I ordered during a black friday sale in 2020. Never heard from them until January 2021 when they cited technological issues and were working on my order. Contacted them again in May with no response and it wasn't until I took it to Paypal that they said they would offer me a refund. No refund arrived and the Paypal escalation window ran out. No product, no refund. I should have posted this ages ago but I see on facebook that they're still in business....
May 7, 2022: no one was more shocked than me, when I received an email notification that my sign had shipped. I received it on Thursday and its just as described and excellent workmanship. Of course I won't be doing business with them ever again but it was nice to see they had a conscience and followed through with the order, even if it was a year and a half after I originally made it so thank you to Electron Metalworks for that. Hopefully they make nice with their other unhappy customers as well.
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