Dr Philip Lai - Otolaryngology

3.7/5 β˜… based on 8 reviews

Contact Dr Philip Lai - Otolaryngology

Address :

2520 Postmaster Dr #2, Oakville, ON L6M 5A8, Canada

Phone : πŸ“ž +989
Categories :
City : M

2520 Postmaster Dr #2, Oakville, ON L6M 5A8, Canada
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Patti Nicholls on Google

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Very pleased with my appointment with Dr.Lai. The office staff is very pleasant and the facility impressive for testing hearing and very clean. Dr. Lai resolved my ear iissue with a procedure that took only a moment. The doctor is thoughtful and listens to your concerns.I would highly recommend him. The only problem is that it took several months to get an appointment, not his fault but just the demand is great on this specialist.
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s mcgo on Google

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Dr. Lai is very skilled, humble and gentle. I had surgery on my ear and it went extremely well. I am know able to swim and do activities I could not before. I was very anxious pre surgery since I had my appointment over two years before. I really liked how Dr. Lai helped ease my anxiety about the surgery before hand and follows up with his patients immediately after the surgery. He also did an excellent job giving me post surgery instructions about the activities I could and could not do.
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Randi Black on Google

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Dr. Lai is very caring for his patients and listens to every one of your concerns (whether they are relevant or not). He did everything he could for me and the issues I was having and helped me find a solution. He also performed my tonsillectomy and made sure I was as comfortable as I could be before and after the surgery. I would definitely recommend him as an ENT to anyone in need.
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Summerlee DeMichele on Google

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Dr. Lai is a fantastic doctor and made me feel very comfortable from the first appointment to my surgery day. My tonsil surgery took about 20 25 minutes and had a really smooth procedure and recovery. I would definitely recommend.
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George Voulgaris on Google

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This was my first time seeing an Otolaryngologist. I wasn't sure what to expect but Dr. Philip Lai was extremely calm and reassuring. I recently went into surgery for Inferior Turbinate Reduction and was very nervous due to how and where the procedure is done (within the nostrils). I thought this might be a very painful or extremely unpleasant experience (to say the least) but to my surprise I did not feel a thing. I definitely attribute this to Dr. Lai's very steady hands and assuring demeanor and professionalism.
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xx xu on Google

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Dr Lai is incredible! He is the most caring Doctor I've ever seen . He takes time to listen and time to explain.Wonderful and warm experience from start to finish.
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Andrew Gavin on Google

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I went to see this doctor for reoccurring nose bleeds I had been experiencing for the past 2 years. He did listen to my concerns but seemed rather impatient when I had follow up questions. When he did answer my questions I found him not to be thorough in his explanations. Im sure he knows what he is talking about.. I just found that his communication lacked... felt like he just wanted to end his day. He has to be the most monotonous doctors I have ever met.
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Olena Bogdanovic on Google

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Asked for MRI (for daughter). Dr. reacted as if I was asking for something outrageous (with WOAH!!!!! gesture). He made me look like a crazy person when I literally said β€œI am asking for MRI because it has been frustrating that there has been no solution since March.” He told me not to take my frustrations out on him and talked to me in very condescending tone as if I was a raging lunatic. After waiting forever for this appointment and after being advised by multiple doctors to ask for MRI referral, he reacted as if I was simply impossible to deal with. I guess I have to swipe health card at least 50 more times to get anywhere near solution for the problem. I won’t even get into how many times I had to follow up to even get this appointment because his office β€œdid not receive the fax from the hospital.

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