Dr. Bedy Lau Facial Plastic Surgery
2.5/5
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based on 8 reviews
Contact Dr. Bedy Lau Facial Plastic Surgery
| Address : | 550 W Broadway #391, Vancouver, BC V5Z 0E9, Canada |
| Phone : | π +9 |
| Website : | http://www.drbedylau.com/ |
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| City : | Z |
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T W on Google
β β β β β With the professional and caring assistance of Ms. Li, the MOA, my mother was able to take a last minute cancelation appointment today ahead of her scheduled appointment in January. Being the owner of a multi-provider clinic I understand that someone like Ms. Li is a rare gem.
We also appreciate the caring and timely assessment of my mother's situation by Dr. Lau. The appointment went very smoothly. Dr. Lau is efficient and direct in his approach just like what we expect from a competent surgeon.
Thank you Ms. Li and Dr. Lau for all your help.
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F Siu on Google
β β β β β I visited Dr. Lau because of nose problem. He listened to me patiently and examined my nose carefully. Although my existing problem is nose, he also examined my ears and throat if other issues exists that I may not aware of. He then explained what caused my nose problem and how to treat my nose. He is a very professional and very detailed doctor. I highly recommend.
Besides, I appreciated the excellent clinic management and the girl in the front desk is very friendly. During the pandemic, the office provides 100% confidence for visiting. In the entrance area, there is a station to provide sanitizers for hands and SHOES sanitising. They would not allow more than 3 patients in the clinic at the same time. There are few rooms in the clinic for examination. After each patient left the room, they sanitize not only the high touch area, they also leave the room closed and vacant an hour for air sanitizing and purifying. I have never experienced any other places would keep up with this excellent protocol. Thanks for Dr. Lau and his team.
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Robyn MacDonald on Google
β β β β β Firstly, their appointment systems makes no sense to me. YOU have to call THEM a week before the appointment to confirm your time. Huh?
Secondly, I saw Dr. Beth Chung Lau for a deviated septum. He came in and didn't ask me any questions about my situation, just immediately grabbed tools and said, "I'm going to take a look in your nose". No further information about the process. I got totally freaked out when he shoved tools up my nose very quickly and it made me tear up. I then felt very embarrassed and starting fully crying. He jumped back from me and, in a very brash manner, asked me if I had experienced physiological trauma or something as I seemed "unstable" and should leave and reschedule my appointment.
I didn't want to have to reschedule and miss another day of work, so I just said "no, I want my appointment to be completed." Only then did he actually take time to semi explain things and talk to me in a more kind manner.
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David BezdΔk on Google
β β β β β Waited 40 mins for Mr. Lau to show up, he asked what problems I'm experiencing. After started talking he turned around and started fixing my mask around my nose without my permission or asking me to fix it. *NO RESPECT AT ALLl!!!* After again he pulled my mask below my nose and without any warning or explanation what I may feel he started putting something into my nose. It hurt so much! He knew my nose is swollen and all irritated inside and still didn't communicate anything about procedure and what I may feel or how strong pain may be. *ZERO EMPATHY!* Right after he pulled my masks back up and squeezed it around my nose. After that he CUT MY MASK in nose area... YES!!!HE CUT HOLE IN MY MASK. So not only Β he damaged my mask without warning or asking me for permission but he also destroyed my only mouth /nose protection I had with me at clinic.This was THE WORST EXPERIENCE I have ever had!! This is clear example how doctors shouldn't threat their patients! My girlfriend was with me in the room and Β cried after we left! That is how SHOCKING , DISRESPECTFUL, HUMILIATING and DISGUSTING this appointment was!!
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andy wardman on Google
β β β β β I was referred to Doctor Lau by my GP relating to vertigo symptoms.
My appointment started bang on time.
I found Doctor Lau to be pleasant and friendly enough.
He listened to what I had to say and answered my questions in a patient and non patronising manner.
He spoke a little quickly I suppose but I had no problem understanding what was said despite the fact he was wearing both a respirator and full face visor.
Based on my one consultation I would describe doctor Lau as professional, efficient and pleasant to deal with.
I guess people have widely differing expectations of medical professionals. On this occasion my expectations were fully met.
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LJ Bam on Google
β β β β β From the time I walked in I was met with rudeness.
The receptionist should maybe think of another line of work.
The doctor was disrespectful, and treated me like a
He was pompous and arrogant.
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Chung Vicky on Google
β β β β β Dr Bedy Lau is friendly and professional. I was first worried after reading negative reviews, but the experience with Dr. Lau is pleasant. He was comforting and tried to relieve my anxiety with humor. Thank you Dr. Lau!
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buck dardems on Google
β β β β β I was a little bit late for my appointment because there was very little parking, and the receptionist made us feel incompetent.
Then when I finally made it to the room to see Bedy Lau, he was very disrespectful, and treated me as though I were beneath his high status.
I will never go back here, or ever recommend this man to help anyone with their medical needs, ear, nose, throat, plastic surgery.
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