Dixie Road Medical Associates

3.1/5 β˜… based on 8 reviews

Contact Dixie Road Medical Associates

Address :

2200 Dixie Rd, Mississauga, ON L4Y 1Z4, Canada

Phone : πŸ“ž +9797
Website : http://www.dixieroadmedicalassociates.com/
Categories :
City : Y

2200 Dixie Rd, Mississauga, ON L4Y 1Z4, Canada
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Tom Lee on Google

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I switched my family doctor to this location and the doctor went on vacation for 3 months. It is impossible to make an appointment here. You will be put on hold for at least 15 minutes everytime you call. The staff and doctors are rude. I was berated by the doctor for 5 minutes about why I didn't make an appointment sooner. Do not use Dixie road medical associates. There are much better clinics in the city.
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CEZAR SCHNEIDER on Google

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dr Richard Thorner ain't professional at all thinks their patient is lying to them whether its anxiety attacks or the foods they can intake, if i could switch doctors to the female doctor then it'd be much appreciated!
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Louise O'Connor on Google

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If I could give no stars I would. Stay FAR, FAR away from this place. You'd honestly be better with no doctor than one from here. They have way too many patients in the practice and are solely focused on lining their own pockets with money. Patient care is not on their radar. There is an hour long wait on the phone to book an appointment, the frontline staff are mostly rude and the office management leaves a lot to be desired. On top of that there are ridiculously long wait times to see a dr. You have to know you'll need a doctor 2 weeks in advance. My friends have decided to leave this practice having had horrible experiences from 3 different doctors here. From a missed diagnosis of cancer, a second doctor who simply didn't provide care for her patients..... And a third who has done ireprepal damage to a vulnerable person... At least 3 of the doctors here have doneore harm than good. The office... And those three doctors should be investigated.
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Duncan Craig on Google

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DO NOT GO TO THIS DOCTOR. I booked an in person appointment, which i had to wait 2 weeks for. I called the day before to confirm and they told me I wasn't booked in. so I booked another one and had to wait 2 more weeks. when I called to confirm, i was told it was a by-phone appointment to which iI said I needed to see a doctor in person. The receptionist lied and said that if I do a phone appointment then I would be able to book an in person for only a few days later and that i would hear from them to book it. When I called a few days later to book my appointment she then told me it would be A MONTH until I can see a doctor. That is a total of 2 months to have a doctor even look at me. I can assure you these people do not care about your health. AVIOD AT ALL COSTS. You're better off to go to a walk in.
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Sherzad Zibar on Google

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While the Physicians are good, some of the reception staff is extremely rude, condescending, and has zero customer service skills. In addition of course to the fact; whenever you call and you get lucky to speak with the rude receptionist after the lengthy unnecessary message, and 40minute of unjustified hold, they would tell you that the doctor is on vacation (which happens as a 1of3 ratio)…
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Jason WILSON on Google

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I want to be clear, this is not to slam the people working in this clinic. I don't blame the employees for being overwhelmed or understaffed. I also am understanding of backlogs due to Covid etc, but regardless, I can't recommend this clinic to anyone. This place is just completely overwhelmed and isn't functioning. I can't trust the health of my family here. Wife and I had physicals booked for months but when that doctor left, no one let us know or switched it so when we confirmed our appt's they were gone. It literally takes at least 30 minutes to talk to anyone on average, sometimes longer. We have had to hound and nag to get blood req's sent out (each time waiting on hold) and looking at other reviews this is not an isolated complaint but more of a chronic situation. This place just has too few staff and too many patients. They are full. Can't recommend, all the best to everyone.
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Catharine Koscielski on Google

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This clinic is a complete joke!! I have never in my life been on hold for 1 hour on the phone! they say there a busy clinic when there not! there is no one at reception to answer the phones. I was discharged from the hospital from giving birth to a healthy baby boy and needed an appointment for a postpartum check up, my doctor who will remain nameless as this is a shame and embarrassment on her part. A request was sent to her that I needed an appointment and I didn't get a call back until today...2 months later! that's pretty pathetic! Save yourself your time by not being a patient here. I would not give this a 1 star they deserve no stars at all.
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Chasing Lipstick on Google

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If you’re looking for a new doctor DO NOT come to this office. The staff is rude, you’re on hold for 45 minutes at a time. Doctors are always on vacation. They forget about super important time sensitive requisitions and forget to call in your prescriptions! This office is a mess!

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