Digitcom Telecommunications Inc.
3.4/5
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based on 8 reviews
Contact Digitcom Telecommunications Inc.
| Address : | 70 Esna Park Dr Unit 1, Markham, ON L3R 6E7, Canada |
| Phone : | π +8787 |
| Categories : | |
| City : | R |
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Kitchen Charm on Google
β β β β β When calling in, the phone is always answered promptly. Service is literally immediate. I have recently been saved on two separate occasions with their amazing service and support. Highly recommend this company.
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Mike D on Google
β β β β β Pretty garbage tech support. Had to tell them how to do their job. Asking me to do things physically that they can do remotely. Having no knowledge of the installed systems. The list goes on.
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sarah B on Google
β β β β β I have been ordering headsets from Digitcom for the last 3 years, specifically the Senheiser SC230 model. I buy online from their web store, they seem to always have stock, and ship the same day for next day delivery. The most recent order we received the headset was DOA. I called Digitcom and they have a new one out to me the same day.
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Matthieu Yiptong on Google
β β β β β Digitcom has been a great partner for the past 10 years with our Avaya IP Office systems. They have always been helpful in resolving issues, provide timely follow-up, and friendly service.
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Julien En on Google
β β β β β Most of the good reviews here are fake. Digitcom is the worst service provider I have ever encountered! Their customer service line does not work - no one picks up the phone, and even when someone does pick up the phone, they do not have any knowledge that could help the clients. All they do is take down your questions and tell you someone will get back to you in 24 hours, which most of the times do not happen either. STAY AWAY FROM THIS SCAM COMPANY!
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Yan Zhang on Google
β β β β β WORST CUSTOMER SERVICE EVER!
Digitcom charges you for EVERYTHING. their phones do not work most of the time, and you need to call to get them fixed, which they charge UNREASONABLE PRICES for.
Had an issue with our phones, took over a year for them to finally get back to us. Phone is still broken til this day! DO NOT USE DIGITCOM
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Terry Fraser on Google
β β β β β I read the reviews of employees over at glassdoor. All the reviews commented on how overworked and stressed the employees are. I will have to assume that no one from sales posted a review. You can't get them on the phone and they take days to weeks if ever to call you back. Do they not want to sell stuff.
However that being said I have found their support is very good. No complaints there. Message to sales. If you want more of my companies money, answer the phone. Return calls in a timely manner.
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Larry Weltman on Google
β β β β β An amazingly efficient & knowledgeable company. We moved offices and out Telco Provider could not transfer our number and recommended we work with a third part provider. We started with another outfit who after two weeks not getting the job done led us to Digitcom who expedited this matter and in two business days we were up and running. Throughout the process they kept us to date!
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