DHRS Durham Home Respiratory Services
3.6/5
★
based on 8 reviews
Contact DHRS Durham Home Respiratory Services
| Address : | 1335 Simcoe St N, Oshawa, ON L1G 4X1, Canada |
| Phone : | 📞 +977 |
| Website : | http://www.dhrs.ca/ |
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| City : | G |
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Alexander on Google
★ ★ ★ ★ ★ I wouldn't go anywhere else! The staff is nothing but helpful and extremely welcoming. I recommend DHRS to anyone looking for a positive experience with absolute professionals that will take the time to answer any and all questions. Can't thank them enough! ⭐⭐⭐⭐⭐⭐
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ALEXANDER RAJ on Google
★ ★ ★ ★ ★ Went there as it was closest. The lady who explained about CPAP and the apnea was so rude, didn't answer our questions clearly and also showing death face exaggerating with face actions and pointing and saying harsh words like i will die quickly and get a heart attack and family will be suffering in front of my expecting wife. Also she was pushing to chose a device quickly rather than explaining the usage, pro cons of different devices.she is the rudest medical personnel I ever met in my life. I would definitely not recommend this place because of attitude of the staff.
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Matthew Willcott on Google
★ ★ ★ ★ ★ I have recently switched from a different care provider, and I am very pleased with DHRS. I found them to be very professional and knowledgeable, and was given excellent device maintenance instructions and recommendations for getting the most life out of my CPAP machine.
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Dave Henry on Google
★ ★ ★ ★ ★ Total rip off. They charge 180$ for a Eson 2 mask after discounted from 300$. Any google search shows the same mask for 75$ on amazon to 135$ from another cpap supplier. Will not be coming back. They totally lie about the cost of their accessories and make you think you are getting it discounted.
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Liana D on Google
★ ★ ★ ★ ★ I had my first visit with Susie at DHRS this week to service my CPAP machine. Called in the morning and they fitted me in same day. Susie was very knowledgeable. She cleaned my existing unit, went through all of my stats with me including suggesting another sleep study. They had everything in stock and have placed me on a reminder notification list. Couldn't have asked for a better experience. Looking forward to a long relationship with DHRS.
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Daryl Gazey on Google
★ ★ ★ ★ ★ Dealt primarily with Lisa. Fantastic customer service. Prompt replies to emails and definitely went above and beyond with respect to assisting with submitting the claim through my insurance company and coordinating the benefits along with my physician. Appointment time was maintained as scheduled with minimal waiting. Everything was explained in complete detail. Follow up phone call was made to ensure everything was acceptable. Would highly recommend.
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Erik on Google
★ ★ ★ ★ ★ I originally had to choose a supplier off of a list at the sleep clinic and I seen this one (Simcoe in Oshawa) was closest to my house. I googled the reviews and they were very mixed across their locations. I decided to roll the dice and I’m glad I did. This place has amazing, polite, helpful staff. They call periodically to check in on me to ensure I’m getting a good night sleep and am happy with my loaner equipment.
Today I went in without setting up an appointment to see if they could help me out. They helped me out big time to get a new mask I required for nights I cannot breathe through just my nose. They took the time to go through my history for the last few weeks and do a proper fitting and leaving with my new mask in hand.
Truly made me feel like they had my best interest at heart. Thanks again for your help ladies.
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Geoffrey Bend on Google
★ ★ ★ ★ ★ All the ladies at this location are nothing short of outstanding. Always helpful and polite and just all around great people. I have been with them for quite some time now and have had absolutely nothing but great service. As of late I’ve been dealing with Heidi, she has always come through for me and has a great personality so easy to talk to and share with. I look forward to many more years with all of you. Thank you for everything you do to make my life easier!!!!
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