Desjardins Assurances Générales

3.5/5 based on 8 reviews

Contact Desjardins Assurances Générales

Address :

6300 Bd Guillaume-Couture, Lévis, QC G6V 6P9, Canada

Phone : 📞 +8887787
Website : http://www.desjardinsassurancesgenerales.com/
Categories :
City : V

6300 Bd Guillaume-Couture, Lévis, QC G6V 6P9, Canada
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Harris Drovotika on Google

They don't pay. Had a car accident, it took 3 months to have a answer and at the end they say no sense reasons to not pay you.
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Alain Goulet on Google

Screwed me by 5142$! I had a vehicle insured with these folks, my wife totaled the vehicle and when came time to pay out the replacement value, they paid 5100$ less that the replacement value actually cost. They got a price on a vehicle that was left in the dealer inventory from the previous model year that had been sitting there of a year that was not selling because of it's colour and based their reimbursement on that. The actual vehicle we had had a replacement value 5142$ more than the vehicle proposed by the insurance company. I don't recommend Desjardins assurance generals at all!
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Connor Murdock on Google

Worst customer service I have ever experienced. No response to calls and emails for months. Only call and leave voicemail. I am out a lot of money with no explanation, and I pay into these benefits!
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Jonathan Di Carlo on Google

This place is horrible! I called for info about my house insurance that I’ve had for many years. They asked me to confirm if my pet situation was still the same, I confirmed that we have since adopted a rescue dog that is a Pitbull/German Shepard/lab mix and they told me that they are revoking the civil responsibility clause of my policy because my dog is a menace to society!!!! And this without asking any info about my dog. FYI Desjardins and it’s company policies of discrimination are a menace to society!
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Amir Masoud Oveissian on Google

The inflation rate in Canada was about 2% max in last 5 years and I had a 30% increase for my car insurance during this time. There was absolutely NO valid explanation from the representative. Usually they have nothing to say but fallacy and finally become annoyed by these questions and want to refer the client to a manager who may or may not call back after couple of days with the hope that 30% of objections cool down. I was a good client, no accident during last 5 years and had no change of car or damage. They say that they increased the rates because of the demography change in my area and the quantity of ignorant clients who claimed during last year and such argumentation is absolutely a none sense. Their suggested option is to use an application that monitors the driving for 100 days/1000KMs: Beware! This solution means that they analyze and share the client's psychological information to the third party like they did with private banking and social security numbers. They have a serious management issue that is abusive and wrong. As a professional I know that it happens when savvy people are out of their jobs and bullies take the control. buckle up! The disaster is epitomized here :)
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Ali Ashoury on Google

After 4 years , I will leave this company. I want to insure 2 property that they force me to replace the policy with current policy and renew it in 3 months i ask them to give me one year insurance, and they find in this case they can not increase the price after 3 month so they increase the price I spoke with 4 different agent each of them give me different price for one property I decided to leave this company and go for intact
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Liuba Orlesky on Google

I had my home and auto insurance for over four years and my experience was always great. The agents are very professional and responsive. Alexandre Brouillette gave all needed information and made sure that everything is done for his customer. I highly recommend their services.
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Jay Silverfox on Google

They uninsured a close family member for having too many claims in the previous two years. Now this person is stuck on horrible pmts since he can only be insured subprime rates due to being uninsured. FYI, the claims made, were all due to accidents caused by others.

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