Desharnais Pneus et Mécanique - Point-S - NAPA Autopro
3.8/5
★
based on 8 reviews
Contact Desharnais Pneus et Mécanique - Point-S - NAPA Autopro
| Address : | 710 Bd Charest O, Quebec City, Quebec G1N 2C1, Canada |
| Phone : | 📞 +88 |
| Website : | http://www.desharnais.ca/ |
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| City : | N |
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Dominique Drolet on Google
★ ★ ★ ★ ★ This guys they have a lot exlerience and the service is aswome
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Jean Fortin-Moreau on Google
★ ★ ★ ★ ★ Very satisfied with the service received, the transparency and the communication.
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Jacques Boulanger on Google
★ ★ ★ ★ ★ One of the best location for quick and reliable place to get the best selection and recommendations for winter tires. I left the store in a snow storm and felt I now had a grip on things!!
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Joannie Tremblay on Google
★ ★ ★ ★ ★ I always had a great service and my tire change was always super quick. Great place for a tire change and oil change. Also, Linda is amazing!!!
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Mélissa Girard on Google
★ ★ ★ ★ ★ Staff is great and I've received 40%off becaus I was changin my tires before march 31th. There is a large waiting room where you can see the mechanics at workon your car.
Just a little thing: the person who parked my car once it was done left the car in 1st gear and without pulling the handbrake.
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Nadia on Google
★ ★ ★ ★ ★ Never ever go to this place to align your car. I went to simply align my car after having done repairs by my regular mechanic, and I had to do it there because I couldn't go back to my hometown that week. They refused to align my car after wasting 1 hour of my time. The reason was that I had to do more repairs, 2000$ of estimated repairs.
I refused to proceed with the repairs and went back to hometown, I found out they were bullshiting to get more money.
So wrong, I will never go back there.
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Brian Hyland on Google
★ ★ ★ ★ ★ They will steal your money and not fix your car/van properly, while suggesting you need to repair things that don't need repairing. Linda, one manager there, is super friendly though - the only positive thing I have to say about the place. She went out of her way to try to make the situation better. This doesn't make up for the fact that I wasted more than 700$ on repairs that I needed to have fixed at another garage. This is after I spent 1000$ on tires here as well. The first time here, they "fixed" my wheel sealant, which broke the same day. Then they said I needed to fix my bearing since it busted too with the sealant. This wasn't addressed in the first fix. I was also charged for all the oil that leaked everywhere because of this negligence. It caused me to miss a family vacation that we had planned and I missed half of a contract of work, not to mention had to rent a hotel because of these problems. Three months later it all broke again (the new mechanic said that it looked like an poor installation job) and I'm out who knows how much money in total. Refused to refund me anything when I explained the entire problem and why I could not return to the garage for repairs with their "guarantee". I was told there is a guarantee for fixing things if they break after repair but then there are new problems caused because it wasn't fixed well the first time so I had to pay for these. Even if I could have made it there, I have zero confidence in this business fixing anything. Merci beaucoup!
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Jason Michael on Google
★ ★ ★ ★ ★ Thieves, plain and simple. You go in for an oil change and, like clockwork, a few hours later you get a phone call with a laundry list of things that need to be changed on your vehicle. On two separate occasions, I had brought my car in for an oil change, and asked them to check a vibration and a sound one of the wheels was making. Both times ended up totaling $3500, and when they gave me the car back, the sound and vibration were still there. I decided to take my car back to a dealer instead. The dealer explained that the wheels had been misaligned and that the part they changed was defective. Avoid Desharnais on Charest. Again, thieves, plain and simple.
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