Derrick Chrysler Dodge Jeep Ram

3.8/5 β˜… based on 8 reviews

Contact Derrick Chrysler Dodge Jeep Ram

Address :

6211 104 St NW, Edmonton, AB T6H 2K8, Canada

Phone : πŸ“ž +78
Website : http://derrickdodgedealer.com/
Categories :
City : H

6211 104 St NW, Edmonton, AB T6H 2K8, Canada
B
Brian Lussier on Google

β˜… β˜… β˜… β˜… β˜…

Bought a new Jeep Compass last month. Obrian was excellent to deal with and he really cares about customer service.
J
Jasey Gosset on Google

β˜… β˜… β˜… β˜… β˜…

Came in on a Monday afternoon and met with a lovely woman named Karen. I told her my budget and how much I was willing to loan, then specified which car model I did not like due to testing it at a different dealership. She left for quite a while, then came back with her manager to discuss finances with me even though I hadn't seen a car yet. Eventually she got me into a car that was $16,000 over my budget, and the model I told her I did not want to look at. As we came back from the test drive I asked about a car in the lot we passed and she told me it was over my budget so she wouldn't"t show it to me. When we returned to her desk I asked if I could see any cars that were in my budget and she told me her manager would have to pull the cars out for me. I left after without looking at a single car in my budget, or that I liked. I was very disappointed with my experience here.
N
Nico Karmal on Google

β˜… β˜… β˜… β˜… β˜…

Brian and Galen got me a great deal on a new jeep grand cherokee. It was my first car and they made the process very easy for me. I actually got one of my buddys to check them out as well and he ended up get a great deal on the car he wanted and had a great experience.
k
kevin kluthe on Google

β˜… β˜… β˜… β˜… β˜…

i was given a call a while ago from sales in regards to trading my truck in as it was over 1 yr old. I dealt with a salesman by name of Robbie i am a true believer in customer service and when someone tells me they will call me back i expect that courtesy...especially when their salary is derived from vehicle sales. i was told twice by him that he would call me back. still waiting. I guess he really didnt want to get the deal done. What a stunning example of lack of customer service.. I will never step foot in this dealership again. what a waste of time
W
Wayne Rasmussen on Google

β˜… β˜… β˜… β˜… β˜…

Tej was great, knew exactly what we wanted and made it a pleasant seemless transaction. Would highly recommend!
B
Britt K on Google

β˜… β˜… β˜… β˜… β˜…

We have brought two trucks at Derrick Dodge both times we’re great with the sales people. We unfortunately will be taking our business elsewhere after the lack of importance of customer service from the management team. I have tried to call three times twice management said they would call me back that day, I have not received a call back. This is now day three of trying to speak to a manger. After calling again and no one to talk to I will now be going into the dealership so I can get the managers to speak with us. You would think after buying an $80,000+ vehicle the management team would want to return our calls and find out what our issue is so that we would return again for future purchases. Also the service girl in the trucks department needs to get some customer service skills instead of snickering at people when they ask about some thing that was promised on the new vehicle checklist.
S
SHREE PATS on Google

β˜… β˜… β˜… β˜… β˜…

Derrick Dodge- They don't appreciate their customer time. When I called to come and discuss the price and to finalize the deal for their vehicle that I checked on Friday they said we can do something and when I was there β€œ You know what they offered the same as the listing price by the manager Deep which I already checked on Friday so why they called and asked to come if they don’t want to go lower? I know that’s their property but at least appreciate other time” . I highly don’t recommend Derrick Dodge at 6211 104 St NW Edmonton AB. Before I left he came and started arguing with me. WOW WHAT A SERVICE..Try to find out other dealers. Derrick Dodge think they are the only one in the market to sell the vehicle but don’t forget if there are no customer no Derrick Dodge as well. β€œ Sales Person Tej tried his best but I am so sorry about him, you are the best”
d
donna mcintee on Google

β˜… β˜… β˜… β˜… β˜…

I had a very rewarding experience at Derrick Dodge. Galen Koo salesperson greeted me outside. I explained that I wanted to sell my Dodge Ram due to rising gas costs and did not want to make payments on a vehicle. He showed me vehicles in that range with no high pressure sale tactics to buy! Having come from another lot where I felt highly pressured into payments on a vehicle I was relieved. I was also offered a fair offer on my truck! Drove the vehicle I purchased and feel it was a great decision. I would highly recommend G

Write some of your reviews for the company Derrick Chrysler Dodge Jeep Ram

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *