Day & Ross Freight
3.8/5
★
based on 8 reviews
Contact Day & Ross Freight
| Address : | 212 Dalton Ave, Kingston, ON K7K 6C3, Canada |
| Phone : | 📞 +89777 |
| Website : | http://www.dayross.com/ |
| Categories : | |
| City : | K |
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Zachary Ellis on Google
★ ★ ★ ★ ★ The worst freight company I have ever had the pleasure of dealing with. So far it has taken 6 days for them to deliver two pallets from Toronto and I still don’t have them. Their customer service agents can’t do anything for you and make you call depots yourself , their management makes promises they can’t keep, their logistics staff is error prone and even sent my shipment to the other side of Ontario from its intended destination and their fleet is breakdown prone! I could have gotten this shipment myself if a uhaul faster with less stress and probably cost less. Long story short save your time and don’t deal with these clowns - I never will again !
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jamie m on Google
★ ★ ★ ★ ★ Ordered a parcel that day Ross was to deliver a week ago its been sitting in one of their warehouses for a week with no movement since its first day of order. Parcel is now way past its expected delivery date.
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Terry Walker on Google
★ ★ ★ ★ ★ They are very understaffed at the moment. I felt sorry for the one fellow that was there assisting me. He had far too many hats to wear but was not overly stressed. I was actually impressed but know that this can't continue.
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angela green on Google
★ ★ ★ ★ ★ Very courteous and helpful staff. Very positive experience. Really like the fact that they are bubbly people there?
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Delvin.k.Dominic Dominic on Google
★ ★ ★ ★ ★ Very disappointed, very bad delivery. Don't recommend to anyone in my life.
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Erik Miller on Google
★ ★ ★ ★ ★ I ordered a tv online and it was shipped with this company day and ross or whatever its called I had a woman that called me and told me false information and because I stood up for my self and said that the info was wrong she personally had my shipment bumped a week costing me money a third day off work and poor customer service by this employee she works in Belleville ont all I have to say is never use this company they lie and steal your package and won't give it to you NEVER use this company EVER
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Rick Cockbain on Google
★ ★ ★ ★ ★ Day & Ross take the Gold Medal in most poorly operated shipping company I have experienced. A shipment on May 11th 2022 from Montreal to Brockville gets sent to Mississauga ??? Then from Mississauga to Ottawa ??? Then I am told it will arrive from Ottawa to me on May 19th in the afternoon. So I make arrangements to receive and..... Day & Ross never shows up, never calls, never emails!!! McCain's (the owners) should stick to growing potatoes!
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Dave Wilson on Google
★ ★ ★ ★ ★ We have been sitting at home for three days waiting for this delivery of a very expensive purchase. Each morning we are told it is on the truck. Each afternoon we check again and are told it is still on the truck. It never arrives. For a professional shipping company, I have no idea how they cannot track the shipment nor have the ability to contact the driver directly. Trying to cancel order now, but this is only punishing the seller... not the shipping company. All I can do is write this review to warn other parties to avoid this shipping company.
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