Dacota Freight Service Ltd - Cranbrook

3.2/5 β˜… based on 8 reviews

Contact Dacota Freight Service Ltd

Address :

1474 Theatre Rd, Cranbrook, BC V1C 7G1, Canada

Phone : πŸ“ž +88
Postal code : 1
Website : http://dacotafreight.ca/
Categories :
City : C

1474 Theatre Rd, Cranbrook, BC V1C 7G1, Canada
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BLAIR Random on Google

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Dacota has taken on the ups contract for this area unfortunately, and has reduced delivery service from packages arriving on time at my door in town, to a phone call pick-up-your-own-package service. Essentially, they seem to pocket the money for delivery and make you pick up your package instead. Your amazon prime account means nothing in cranbrook anymore. Purolator used to deliver ups packages fluidly in town for almost a decade before this giant step back in time happened.
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Deanna Byman on Google

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Dacota Freight always provides spectacular customer service even given the challenges of a very busy Christmas season. Throw in a Canada Post strike and Greyhound going out of business and this locally owned and operated freight company has been inundated with an immense volume of freight. Even with all of that, they keep a smile on their face and go above and beyond to try and make everyone happy and are working tirelessly to get us all of our packages on time! Kudos to you Dacota.
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James White on Google

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We use Dacota for most of our outgoing shipments and all of our FedEx express shipping. Never an issue. The lady who answers the phone is always pleasant, the drivers are nice and packages are always picked up and delivered without issue. Would recommend to anyone.
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Sharla Smith on Google

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If I could give minus stars, I would. This is the worst courier EVER. I don't even have a choice to not use their "service", because it is contracted through UPS as the local delivery. I had five parcels returned because they somehow thought we moved. Before they got the contract, I never had any problems with receiving my shipments with Purolater when they had the contract to deliver for UPS. I just received another notice today that yet another parcel was returned... I have contacted Dacota numerous times, and assured them we have not moved, yet the problems continue. I am losing business now because of them. Words cannot express my frustration and anger with this whole situation... and I'm an easy-going person who understands we can all make mistakes. . But this is ridiculous. It is my belief that Dacota should not be in business.
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Gemma B on Google

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I can not say enough positive things about Dacota Freight! They were so helpful and responsive and literally saved my weekend and took a great stress off my plate by hustling short notice to get a part from Cranbrook to Fairmont ... I called them at noon and had the part by 1:30 pm. The best service and nicest folks... on top of all that they didn't use this as an opportunity to overcharge me ...nope not these folks they are kind and honest and very reasonably priced!!! Thanks Dean as I said you are a saint!!!!!
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Alison Kippan on Google

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We have only had good experiences with Dacota - especially when trying to track down Fedex packages coming to Golden BC. They answer the phone, are friendly, and are small enough that they actually know what is going on with their business. 5 stars for sure!
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Teresa Oliver on Google

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The worst delivery company in Cranbrook. I rarely get my parcels when I'm suppose to. My last one was covered in oil as were the contents of my parcel. They are rude and unprofessional. Don't use them
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Britt on Google

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In the parking lot as I write this. The women at the front desk were extremely rude, refused to even look for my package, despite it saying online that it's at their building. They sent me to the other FedEx pickup in town, who were extremely helpful, called Dakota for me, and had them put my package aside. I came back, about 10min later and the woman tried to send me away again!!! My package was literally sitting on her desk, and she basically refused to help me. She finally handed me my package, and it's already been opened... Extremely rude, dismissive, and literally refused to do their job, made fun of my surname to my face several times. Really upsetting experience with these 2 women. Awful

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