D J's Tropical Aquarium Fish & Extreme Reptile Pets

Name: D J's Tropical Aquarium Fish & Extreme Reptile Pets
Address: 1057 Parkinson Rd #1, Woodstock, ON N4V 1G1, Canada, V, Canada

3.9/5 ★ based on 8 reviews

Contact D J's Tropical Aquarium Fish & Extreme Reptile Pets

Address :	1057 Parkinson Rd #1, Woodstock, ON N4V 1G1, Canada
Phone :	📞 +9798
Categories :	Pet store , Reptile store , Tropical fish store , Pet supply store , Pond fish supplier ,
City :	V

1057 Parkinson Rd #1, Woodstock, ON N4V 1G1, Canada

Best Pet supply store in Canada

A	ATDIII on Google ★ ★ ★ ★ ★ We were so pleased with our first visit. We spoke with the staff about purchasing a new aquarium. We picked one out and were told it would be about two weeks. I called the day before to see if our aquarium was set to arrive. I was told yes. Next day I called and was told wait until the end of the day. We went in and then were told shipment did not arrive but would be on Monday. Went in Monday and still no shipment. Asked if we would get a call when it arrived and that was 18 days ago. Would of loved to help support a local business.
S	Steefan nafeets on Google ★ ★ ★ ★ ★ Went there a couple times and both times were disappointing. I was looking for a frog for my daughter, she wanted a bright green one. I didnt know the exact name of the species, so she made me feel stupid by saying " there are thousands of different frogs" and kind of rolled her eyes while saying it. At that point she flat out refused to help me. They are supposed to be the professionals, she could have tried by showing me some examples of the different species they can order. I just went to pet smart... They didnt have what my daughter wanted in stock, but they showed me some pictures of the different kinds of frogs they can get and we found the perfect one. They also answered all of my questions on how to take care of the frog and the size of terrarium i needed.
j	j rw on Google ★ ★ ★ ★ ★ Buy all your dead reptiles here! Instead of cleaning up the corpse theyll just print a “not for sale” sticker ! i hope you get shut down !
J	Julie Hawley on Google ★ ★ ★ ★ ★ This is the best pet store yet that I've been to where they are so polite and helpful always give you good tips great prices and whatever it is I purchase it doesn't die when I get home
S	Sandra Keddin on Google ★ ★ ★ ★ ★ I went In to buy a UVB tube for my dragon and honestly no one knew what they were doing. I got home and the UVB was used and dirty and would not even turn on its absolutely ridiculous that they tried to charge me full price for a used fixture. They bulbs they sold me for the tube were not the right ones and they ended up bursting.When I came in for a refund the girl at cash was extremely ignorant and Rude. Some of the worst customer service I have ever witnessed. She tried to exchange my UVB Tube for another used one from another enclosure. I told her I would rather a refund, she got very snarky and rude and said she couldn't give me a refund for the bulbs that they sold me to go with that UVB. She then refused to do a debit refund and threw the cash at me. Like litterally threw it at me. I felt so disrespected and they we they treat the animals there is absolutely disgusting. Dirty store horrible staff and unpleasant experience
P	Pat Smith on Google ★ ★ ★ ★ ★ This place is literally a dump. Went into the store recently and instantly was disgusted. Not only is it very dirty, the condition of the animals is just plain disgusting. The feeders were caked in blood and dirty shavings. The lady there didn't think I would know the difference between this but she sold weaned rats as adult mice. I literally turned as I was walking out and told the person I was with that this place is a dump. Do not support this place.
A	Amber Van Blyderveen on Google ★ ★ ★ ★ ★ Went in today about an hour before closing to get some feeders for our bearded dragons, been coming here for years and always look around at the different animals before we purchase what we came for. But we didn't make it past the reptile isle before we seen the terrible condition the animals were in. They had 2 urymastic lizards in a very small encloser. Might I say had... the one had sever burns on it and what looked like fungus growing on it, and sadly the other one was dead for so long we almost couldn't tell it was another one.... this was so disgusting we literally said go look at your animals and left not even trusting to purchase food for our lizards from here
L	Liv Clark on Google ★ ★ ★ ★ ★ Thought I'd give a local store a chance. Left without purchase. Id be scared to bring home enough bacteria to destroy my tank.