CPR Cell Phone Repair Waterloo
4.2/5
★
based on 8 reviews
Contact CPR Cell Phone Repair Waterloo
| Address : | 65 University Ave E, Waterloo, ON N2J 2V9, Canada |
| Phone : | 📞 +98 |
| Website : | https://www.cellphonerepair.com/waterloo-on/ |
| Categories : | |
| City : | J |
| Description : | Repair shop for smartphones & other small electronics, plus refurbished phones for sale & trade. |
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Asbah Afnan on Google
★ ★ ★ ★ ★ I highly recommend this place. The customer service was very good and kind!. Thank you so much. They did not charge me for my small phone fix and I am very grateful.
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Micah Zettler on Google
★ ★ ★ ★ ★ About 3/4 of a year ago I had my screen replaced on my iPhone XS Max through Rogers device protection. I immediately noticed the screen had a weird red haze to it, and the alignment near the bottom of the screen seemed odd compared to how it looked stock. Immediately after getting the screen replaced I took it to get a glass screen protector, the man fitting my screen protector looked and said the screen seemed weird, and wasn’t aligned correctly, within seconds he could tell it was shoddy work. I shrugged it off as the screen itself was working fine and I didn’t want to go through the bother of getting it replaced again. This was until the screen gradually became less responsive to the haptic touch feature, and a minor drop that shouldn’t have done anything managed to make a small crack in the corner of the screen. Within a day the crack had managed to spread across the whole screen like nothing I had seen before, shows the poor quality of the part. Do not recommend this place at all!
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L G on Google
★ ★ ★ ★ ★ The manager here is a honest guy. He will tell you if your phone is worth fixing and if it is not he will recommend something in the price range you are looking for and places where you can buy it. I have been here twice and he is amazing at customer service.
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El Es on Google
★ ★ ★ ★ ★ I called to get pricing on repairing the screen to my BlackBerry (BB) Key 2. The question became, do I have the Key 2 or Key 2LE. There is a significant difference in repair price.
The customer service person was very professional and helpful with assisting me to make this determination. It was determined I have the Key 2 -- the lesser repair cost.
However, I was shocked to hear the repair cost was $229.00. I asked to make sure if this is the repair cost for the BlackBerry Key 2. He checked and confirmed.
I mentioned that other repair stores quoted $229.00 for the BlackBerry Key 2LE. For the Key 2 the repair cost ranged from $140.00 to $169.00. He advised that $229.00 is the price charged at CPR Phone. That is roughly 50% more than the other three repair stores quoted.
With something seemingly as simple as getting a cell phone screen repaired. I pays, or should I say saves, to shop around.
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Carolyn Beaton on Google
★ ★ ★ ★ ★ Excellent service on my iPad Pro! They kept me informed of the progress and were friendly and professional.
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Tim Waters on Google
★ ★ ★ ★ ★ I went into CPR in Waterloo the other day to get my phone charging port fixed….. there was an upset customer that was getting vocal Towards the rep and the manager came out and calmly asked the person to lower their tone and explained that CPR is there to help. The customer continued to be loud and the manager again asked him to calm down. This time the customer did and they addressed the issue at hand. I want to commend the Manager on how he professionally de-escalated the matter… good job!
After that I had my phone looked at and it was repaired quickly and professionally. I would definitely recommend this location.
Thank you
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Heather Knickle on Google
★ ★ ★ ★ ★ Brought my ipad in as buttons were not consistently activating to turn screen on. They looked at my ipad, did some testing and helped me erase and restore. Then buttons worked ok, issue likely a software glitch but no easy fix if recurred. And they would not accept any money, even though I tried to insist. Very knowledgeable and courteous.
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akshit sharma on Google
★ ★ ★ ★ ★ Needed my charging port cleaned, brian the guy working there did it in two minutes and charged me nothing. Great service. Really professional.
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