Colton Service
4.8/5
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based on 8 reviews
Contact Colton Service
| Address : | COVID-19 closure, 1140 Austin Ave, Coquitlam, BC V7J 1X7, Canada |
| Phone : | π +88999 |
| Website : | http://coltonservice.com/ |
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| City : | J |
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Karen Crew on Google
β β β β β From troubleshooting, to repair, to answering my questions, and finally to servicing, Mark completed it all, quickly and efficiently. My machine runs like new. Thank you for your top-notch service.
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Sharon Crowley on Google
β β β β β My experience was very negative. Communication was delayed and when my machine was returned it was only partially repaired. The delay in communication created a delay in getting the machine back. When it was returned the 2nd time the tension was not right so it will go back again. I do hope the warrant only begins once the machine has been completely corrent.
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Wendy Anderson on Google
β β β β β Mark was great, careful and attentive to socially distance and wear a mask when picking up/delivering. They repaired my poor old machine and it's happily sewing again.
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Rhonda Philips on Google
β β β β β Disaster struck when a large cabinet fell off the wall and landed on my top line sewing machine and serger, pushing them to the floor. The sewing machineβs computer didnβt work, and the serger was actually bent! I thought they were goners, but Colton Service fixed them both, even doing some βplasticβ surgery on the serger to repair cracks in the outer case. I also sent a couple of other machines for service, and all are back, working like new, for a very reasonable charge. Thanks so much, Mark & Lorena!
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Thomas McLaren on Google
β β β β β Really excellent service. I had a tight schedule and needed my machine within 4 days Mark picked it up on Friday and it was delivered promptly on Tuesday morning amazing! Working like a charm!
Would not hesitate to recommend Colton Service.
Mary McLaren
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Nicole Degagne on Google
β β β β β My machine needed basic maintenance and cleaning. The service was great and quick; less than 1 week. Mark was always available when I called, and is super friendly and helpful. After 25 years without any service, my machine is humming like new! Definitely recommend making Colton the go to place for your sewing machine.
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Blue Otter Jewelry on Google
β β β β β I received excellent service for my seized older model Bernina sewing machine. It works like a charm again. They were easy to get to and they even delivered the serviced machine direct to my home. The service was reasonably priced and the people were very friendly. I will come back and would recommend my friends to use their service. Thanks Sharon
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Lisa Matsugu on Google
β β β β β I love the pick-up and delivery service that this company has. The machine came back in pristine condition and fixed the issue with my sewing machine completely. The only cons were that the time it took from when I got my machine picked up to when I got it back was longer than expected, although I'm not sure if this was because of the pandemic. To get just the estimate for the repair, it took 3 weeks, then another 4 weeks for the repair and delivery. However, I appreciated that the staff was friendly and very responsive to my texts and calls. The cost of the whole repair for me was $132.14--calibrating the hook to needle and tension. Another point for improvement would be clearer payment options. To pay through e-transfer, I would have to arrange the payment prior to them delivering my machine back, which I was not aware of upon the arrival of the machine. Otherwise, they only take cheque or cash, so I recommend others to contact them about methods of payment when they give you an estimate. I can attest to Colton Service's quality sewing machine service, and would recommend to others.
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