City Waste Services

3.7/5 β˜… based on 8 reviews

Contact City Waste Services

Address :

189 Milner Ave, Toronto, ON M1S 3R1, Canada

Phone : πŸ“ž +8789
Website : http://citywasteservices.ca/
Categories :
City : S

189 Milner Ave, Toronto, ON M1S 3R1, Canada
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Sujen Sureshkumar on Google

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Not only is there price more then fair and lower than there competition they try there best to accommodate you last minute. They are easy going and are honestly the best waste service in town . I've had commercial and home projects where a bin was necessary at the same time the timing had to be done so that it did not disturb anyone and it was filled and picked up on schedule . If you give them a schedule they keep it and if your not sure just give them a 2 day advance notice of when you want it picked up as they are busy do to high demand for there services. For all your project and waste needs there is only one bin service and they are called city waste services :)
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Jason Strachan on Google

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Booked online Tony called to confirm address and location. Then 3 days before the rental was called again saying my drive way was too small and that wires overhead were a problem. Did recommend any other solution. Asking me to cancel my reservation. I had to call another company to book a rental. The whole experience was horrible. I would recommend other companies like red bin for the same service. Also communication over the phone was difficult and abrupt.
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Nathan Stewart on Google

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This being my third time using this company Dealing with Julian was great he is very informative and helpful He takes the time to make sure you are getting what you need and he always gives a discount which is helpful . Great service way better then any other bin rental service Gorilla bins has nothing on CWS...5 stars thank you Julian
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Ronan Gibney on Google

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After being screwed over by another bin company I was left needing a bin very last minute. I contacted City Waste Services and Julian saved the day for me! He managed to set me up with a bin in less than 16 hours and I was able to keep things on schedule. The service from start to finish was very professional, friendly and timely. This company really delivered.
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Christina Hicks on Google

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My husband and I needed to rent a bin to remove our renovation waste. Julian was super helpful and the process is so easy. No hidden costs or fees! The prices are all online and seem to be right inline, if not better than any of the competition. The drivers are very professional and put wood panels down to protect the driveway. We have ordered two bins and will definitely use them for future projects!
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Saoussen Habaili on Google

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STAY AWAY FROM THESE UNPROFESSIONAL, DISRESPECTFUL, RUDE, CARELESS PEOPLE WHO NEVER ANSWER THEIR PHONE, THEY PROVIDE NO CUSTOMER SERVICE, THEY WILL OVER CHARG YOU! OVERALL MY EXPERIENCE WITH THEM WAS HORRIBLE, IT INCLUDED: GETTING YELLED AT, BEING OVERCHARGED, DELAYED MY CONTRACTOR AND DAMAGED DRIVEWAY. I brought a bin from City Waste Management to dispose some access dirt when doing the back yard. Boy do I ever regret using them and don’t want anyone to ever go through what I went through. MY EXPERIENCE INCLUDED: GETTING YELLED AT, BEING OVERCHARGED, DELAYED MY CONTRACTOR AND DAMAGED DRIVEWAY. 1.When placing the bin, they did not support it property and damaged my driveway 2.They never answer the phone and when they dit, an Asian guy (I think he is the owner) would latterly yell, scream, and hang up when he is done talking. 3.My contractor asked the driver to drop the bin close to the curb. It was ok to do so when it was empty but when it got heavy they had a hard time picking it up. In the process, they further damaged my driveway and my across the street neighbor’s grass that we had to later fix. 4.By not showing up to pick up the full bin they delayed the workers an entire week. I had to keep calling to get them to come collect it… the guy yelled and said the bin is too close to the curb and too heavy for us to pick… β€œIt’s your contractors fault he told the driver to drop it off at the end of the driveway!” I said β€œyour driver should have just said I can’t because it will cause a problem later on, he knows his truck and is doing this for living not the contractor”, he told me β€œIf you guys would had SHUT UP and let him do his work we would’ve not have this problem now!” I was shocked. I have never been disrespected like this in my life. I had no choice but to take it as their freaking bin is full and in my driveway… I needed it gone for the work to finish. 5.When picking up I was at work, they asked the contractor to sign a waiver (who has not authority ) saying they are not liable if they damage the driveway. 6.Then they asked for my credit card information to take the bin away, spoke to Julian who said not to worry it will be charged based on weight and I will get notified before any charges go through and a detailed invoice will be emailed to me. I gave Julian the card number and never heard back. Few weeks later, I check my credit card statement and I was charged $1,648. I called for days, the Asian gentlemen answered after 1 week, he claimed not to have my email address, but in a second when he pulled the file, my information was miraculously there and he sent the invoice. When I argued with him how could they charge $1648 and neglect to notify me or send me the bill, he just yelled and hang up the phone on me. STAY AWAY FROM THESE UNPROFESSIONAL, DISRESPECTFUL, RUDE, CARELESS PEOPLE WHO NEVER ANSWER THEIR PHONE, THEY PROVIDE NO CUSTOMER SERVICE, THEY WILL OVER CHARG YOU! OVERALL MY EXPERIENCE WITH THEM WAS HORRIBLE, IT INCLUDED: GETTING YELLED AT, BEING OVERCHARGED, DELAYED MY CONTRACTOR AND DAMAGED DRIVEWAY.
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Ada Bielow Sinclair on Google

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I was charged almost immediately a very high price but was assured I would receive an invoice within a week with any adjustments. It is over a month and I still have no invoice. I try calling and no one answers. They have your money and seemingly no interest in sending an lnvoice detailing the charges.
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Lucia Henzel on Google

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If I could give zero stars I would! Worst company to deal with. Who am I even dealing with? Thought I was working with 1 company, then get charged by another company. Extremely shady and unprofessional. Was quoted 1 price when booking the bin and then was charged a completely different price without justification. Charged some β€œenvironmental fee” that was never mentioned in ANY conversations. Prior to the bin being dropped off, they said they would lay down some wood to protect the grass, came to find the bin completely ruined my front lawn due to nothing be laid down prior. Calls never returned, why do I have to hound you down to get my business? Extremely unprofessional. Stay away!! Would never EVER do business with them again.

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