Citadel Roofing & Building Maintenance LTD. - Maple Ridge

I just had Citadel roofing put on a torch-on roof for me. Ryan and the guys did a fantastic job. The we're very professional and got it done in a very timely manner. Would highly recommend them. Thanks again. Brian McCall

Citadel Roofing did some skylight replacements in our townhouse complex, and a roof maintenance project which included cleaning, removal of moss, and patch-work repairs of ventilation vents, shingles, and flashings. There were some clean-up issues at the beginning of the roof maintenance project, but Shane was quick to address this and took steps to resolve the problem. From that point on the project went smoothly. We were very satisfied with the end product of both the roof project and skylight replacement. We would not hesitate to recommend and use Citadel Roofing again in the future, particularly in light of their quick response to our initial clean-up concerns. A company that listens and responds is one worth working with.

This is a follow-up to an earlier review. Based on previous work done by Citadel our strata complex hired Citadel Roofing & Building Maintenance to re-roof 12 units. Citadel’s initial quote was in-line with other quotes; where they differed was in their response to job specs. Part of the project included insulation upgrades. While other companies that quoted simply said they didn’t do insulation, Citadel went out of their way to find us a reputable company that would work alongside them. After choosing Citadel for our project some of our council had questions about the shingle company Citadel was dealing with (GAF). Citadel again went out of their way to contact the Western Canadian representative for GAF to alleviate any of our concerns. It is also worth noting that the GAF rep personally showed up on-site to answer any questions and ensure all work met their specifications. As the project proceeded, we discovered some HVAC work that needed to be done. Citadel again referred us to a reputable company, and seamlessly coordinate with them. Shane and his brother (owners) were both on-site daily overseeing the project. Shane provided regular reports on their progress, and consulted with council on any anomalies that presented themselves. The crew for Citadel were polite, respectful, and ensured everything was cleaned up at the end of each day. We received numerous communications from owners expressing how impressed they were with the crew. There were a couple of incidents where some minor property damage occurred and Citadel was quick to acknowledge and repair it at their own cost. We are very pleased with the end product. Based on our experiences I would highly recommend Citadel Roofing and we would not hesitate to use their services again.

I would give these guys 5 stars all day long! Had a leak in my roof and they showed up within the hour to repair. Quick, responsive and all around friendly guys. Can’t recommend them enough!

The service was fast. The professionals were knowledgeable. Work was accomplished as promised, and on time. The services were well within budget. I could not have asked for anything more. This is the second time using this company (for different issues). I was impressed the first time, and I would recommend them for customers who are looking for fast, reasonable, and expert services, without excuses!

We have an architecturally challenging roofline (mansards) and we needed to replace the roof rivets. Citadel Roofing responded quickly to our need. They completed the work well in a timely manner. They kept good communication with us throughout the project. We had employed them in the past for various repairs and will continue to do so. We were always satisfied with their service and work.

We used Citadel to replace our existing roof. They were very quick, cost-effective with a high quality workmanship.

Citadel Company has replaced the entire roof of my house in almost 2 days. from when I called the manager Shane to come for estimate and take a look at roof until the job was done including installing gutters did not take much time at all. Me and my wife are super happy with the entire experience. the crew were super nice, polite and professional and hard working guys. We are very satisfied with The citadel and the quality of job and definitely will recommending to my fiends. Thank you Citadel team