CIBC Branch with ATM

2.5/5 β˜… based on 8 reviews

Contact CIBC Branch with ATM

Address :

363 Bayfield St, Barrie, ON L4M 3C3, Canada

Phone : πŸ“ž +777
Website : https://locations.cibc.com/on/barrie/01142
Categories :
City : M

363 Bayfield St, Barrie, ON L4M 3C3, Canada
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Daniel Spudic on Google

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This CIBC location is absolutely horrible with customer service and knowledge of their own policies. I do not recommend that anyone should go to this location. I was in and out of this location for 3 days trying to get an extremely simple form which just proves I have a banking history (required by an international bank) signed and stamped. Not only did this location refuse to sign the form (apparently against their policy to sign anything that isnt from their own institution), the woman handling my form (I believe her name was Corrie) did not call me back on the Friday she said she would, and then went on vacation for the following week. This lead to the multiple branch members scrambling to find where she put my form days later, and eventually told me they were unable to even find the form I submitted due to Corrie's negligence. I am furious and find this branch to be the weakest and most poorly organized branch I have ever dealt with in my 10 years with CIBC. If you are looking to deal with a CIBC branch for anything, steer clear of this one. You will not be respected as a client. If I could give them 0 stars I would.
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Marlise Cipriano on Google

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Easy to get to, good parking now since not a lot of people are out but if it gets full it looks like it would be tight. No drive-thru. When I went in everyone was friendly and helpful
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Jennifer Johnson on Google

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Came in today and was assisted by their new teller a young girl named tatiana. It was her first day as a teller and she really did an outstanding job. I saw her take 4 customers in a row while other tellers were still with the same one. CIBC needs more newer staff! Will be waiting for her next time I come in to have my banking needs taken care of.
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lauren sawyer on Google

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this location is close to my home so I come here a lot to do my business deposits, never experienced such unprofessional experience from a bank and management. i pity tellers at this branch and at this bank in general because there is always only 2 of them on at once and half of them don’t know what they’re doing. i run into tellers who don’t know they’re doing at almost every branch I go to! Cibc what is going on? Must be due to lack of training and guidance from management. you can feel that this is the type of company who just care about sales and not staff. Get it together! the first time I came in this month I witnessed a blonde manager yelling at her one of her staff just before 5pm while there was a line up, this woman I believe her name is kelly has Disgusting behaviour from a leader. I will be closing my business account and going to a more professional bank. absolutely disgusting.
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Laura Brooks on Google

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My partner and I saw Philip Steel the Senior Financial service rep, and he was fantastic. He got to know our financial situation and moved things around to make our lives easier and better off in the future. He took the time to answer our questions with honestly and we recommend his service to anyone ! Thanks so much CIBC, and Philip!
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Nicole K on Google

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The parking lot is horrible and the long wait times are ridiculous every single time I come in. The doors also close around 11pm at night and you can’t even access the ATM because there’s no drive thru.
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Bill Fligg on Google

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Worst Business Bank ever! I have 3 businesses, of which one account is with RBC which I get great treatment with. When I started the other two businesses 7 or 8 years ago, I had a partner at the time who dealt with CIBC so I thought maybe I would give them a try. I have to say, there is ZERO customer service and the business processes are not ideal. Suffice to say, my two business accounts they have will be moving to RBC soon. I doubt anyone will read this at the branch and care enough to reach out.
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Far j on Google

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The worst !! I tried to do a wire transfer internationally not only they don’t know what are they doing at first, next thing I know the money didn’t go through after 4 weeks. I called the office they said they are going to let me know about my wire status ( few days before it was bounce back) and call me back on the same day but of course they never called me back. Then I came to the bank in person to follow up, they said if I want to know my wire transfer’s status, it’s going to cost me another 40 dollar. WHAT A JOKE. When I called before they never mentioned any of this. Then I realized the money came back 75 dollar short because they said due to the exchange rate. This is after I paid 80 dollars for wire transfer !!!!!! 150 dollar lost, the only I got is headache, poor customer service, my mom not getting the money she needed. Then I asked them, so what’s the reason it bounce back, guess what they said ? It could be a lot of reasons ? if I’m losing 150 dollar at least you can let me know what’s the investigation result after 2 months. One thing I learn, I will never do wire transfer here. Plus I’m going to close all my accounts. Oh also, don’t deposit your money in their machine, it ate my 40 dollar because it’s jammed ..what a joke ?

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