Cherry Creek Property Services Ltd - Kimberley

3/5 β˜… based on 8 reviews

About Cherry Creek Property Services Ltd

Cherry Creek Property Services Ltd. is a full service independent  Real Estate, Property and Strata Management company serving real estate owners in Kimberley, Cranbrook and surrounding areas within the East Kootenay. Our licensed real estate, property and strata managers and experienced team specialize in the management and maintenance of properties, homes, duplexes, townhouses, condominiums and apartments and trailer parks. We can customize our wide range of services to meet the needs of property owners who live in the area or other places around the world.

For secondary/vacation home owners who simply want to get away from the hectic lifestyle, Cherry Creek Property Services can help you. Please see our Property Maintenance page for services that can help you enjoy and relax in your vacation home.

Val Ketel – Owner and Managing Broker, Licensed Property Manager & Strata Manager
Val is a licensed Real Estate Agent, Property Manager and Strata Manager, who has moved to the Kootenay area from Lethbridge, Alberta. Val has worked as a property and strata manager for over 12 years, overseeing bareland stratas, condo complexes, single family residences and large multifamily rental complexes. Previous to that she worked in the residential and commercial construction industry for over 15 years. This combined experience has given her a good understanding of construction and maintenance in relation to all types of properties. Her ability to manage both owner and tenant needs, her positive attitude and her work ethic make her an ideal choice for both rental and Strata management needs, as well as your Real Estate Needs.
Email: [email protected]
PH: 250-427-7411 ext 102

Carly Tiziani, Licensed Strata Manager and Property Manager

Carly relocated from Australia three years ago and chose the Kootenay area to call home.  Since arriving here, she has worked for Cherry Creek Property Services, assisting with strata and property management.  She has become licensed in strata and property management. Carly has become quite familiar with strata law and rental property management during this time, and has a good rapport with owners and tenants alike.  She is conscientious, has a strong work ethic and is always putting the clients needs first.

Email: [email protected]
PH: 250-427-7411 ext 107

Contact Cherry Creek Property Services Ltd

Address :

155 Howard St, Kimberley, BC V1A 2G5, Canada

Phone : πŸ“ž +77
Postal code : 1
Website : https://ccps.email/
Categories :
City : A

155 Howard St, Kimberley, BC V1A 2G5, Canada
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Anna FN on Google

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Do not do business with this company! They are thieves, stealing renters' deposits. They are the worst, and most offensive, leasing agency I have ever encountered. One agent, Krista Moody, is a pure psychopath. She is insulting, immature, and so completely unprofessional that she is a liability to the company she represents! If she doesn't get her way, she goes out of her way to destroy any semblance of a respectful relationship with renters. She is also a menace to her community. She threatens others if she doesn't like their opinions about "her" rental properties! She is truly evil and scary, and belongs locked up in a sanitarium! Stay away from this company. Moody rules over them like a dictator, and they are fools for allowing her to do so.
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Scott Ballingall on Google

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My story is a bit different but no less relevant perhaps. I will tell it as it is. Rented a place through them, initially told it was NOT for sale by owner(the entire series of subsequent conversations were a lie,as I've now learned) Signed a one year lease,went up for sale 3 months later. The interesting part; The person I dealt with was worried about the condition of the baseboards,holes in the wall,etc... Yet the house is basically an moldy ice box covered in carefully placed paint. This isn't how you operate a reputable company with "hundreds" of properties.. This is how you turn outspoken and brutally honest people against you.
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margaret Smith on Google

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I would take any negative reviews with a grain of salt. There are a lot of terrible properties, terrible tenants and unreasonable owners in property management. Krista Moody manages my house in Kimberley and we couldn't have asked for a better property manager. We recently visited Kimberley and our house and couldn't believe how great our property looked. She has a good relationship with our tenants, and open communication with us. I would recommend Cherry Creek Property Services to anyone looking for quality managemnt.
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Celeste Goodhope (Cranbrook Clairvoyant) on Google

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There has been work going on in my complex since I moved in. The contractors that they hired are extremely unprofessionyal. They blare music which is not only disruptive to residents but a worksafe violation as it impedes their ability to hear what’s going on around them. I’ve been forced to listen to constant cursing and when I asked the contractors to please keep their swearing to a minimum, they responded with sarcasm and rudeness and immediately began swearing again. When I brought it up to the site manager she brushed off their rude behaviour to that’s just how contractors act and they are under pressure to get the job done. I was also told to not address any issues to the contractors. When I brought it up to the property manager I was ignored completely. I pay a mortgage for the complex I live in as well as condo fees and expect the people that I pay to act with more courtesy, professionalism and safe work practices than that. All I wanted was a simple apology for the guy being rude and to exercise safe work practices.
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Bryce Gibson on Google

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This seems like a tough business, from the reviews I've read here it seems like people are often upset with things outside of Cherry Creek's control and then rate the company negatively based on that. My experience with the people that make up the business (Val, Carly, etc.) is always extremely positive and fair. They're professional, kind and make sure that the relationship between contractors and residents is healthy. They bring multiple solutions to the table and then let us decide what is best for our community. The strata meetings are very well organized and put our interests first. The current 2.9 rating is deceiving, go say "hi" to the people who run the show and see that they're 5/5 :)
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Rebecca Moore on Google

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Cherry Creek has been wonderful to rent from, response time has always been fast, maintenance and repair times are reasonable and they work to accommodate you however you need for moving in and out. It has been a positive , pleasant and pain free experience renting.
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Victoria Weiy on Google

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This is only a β€˜hard business’ if you don’t do your job. Property managers who don’t meet contractual obligations such as lawn maintenance, snow removal, garbage removal, and basic building maintenance (the washer in the laundry room in the building I owned a unit in was out of order for well over a year!!), should NOT be β€˜taken with a grain of salt.’ I, unfortunately, made the mistake of bringing some of these issues to their attention only to be belittled, disrespected, ignored and I was then retaliated against. I’ve been a home owner for 25 years and have owned in 3 complexes governed by stratas/property managers and in that time I’ve never had a single complaint by a strata, property manager or neighbour. The only complaints my neighbours ever had about me was that I had decided to move because I was the one of best neighbours they ever had. Then suddenly in a complex that Cherry Creek managed, I suddenly had several complaints against me, all of which were either fabricated, embellished or a complete lie. They made complaints where I had photo and video proof to the contrary that they refused to consider or even look at. Let this be a cautionary tale! Don’t rent a unit through Cherry Creek nor let them property manage your strata or they will charge you extravagant amounts to NOT do their job. And if you are stuck renting with or using Cherry Creek as a property manager, for God sake don't call them out for not doing their job or you’ll be retaliated against! Just be quiet and let them get away with it or it will only get worse for you!
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Mandy Winnig on Google

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I have been renting with Cherry Creek for over a year now, and it has been great from day one. Val helped me secure a home for myself and my family from 12hours away, working with every question and decision change professionally - she even came to meet me after hours when I finally made it to Cranbrook. Carly has been a pleasure as well - from accomodating my schedule for necessary landlord entry, to having concerns with my aging patio (it was addressed and completely rebuilt as soon as weather permitted). 5 stars!

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