Chauffage Pierrefonds 1955 Inc
3.2/5
★
based on 8 reviews
Contact Chauffage Pierrefonds 1955 Inc
| Address : | 15720 Boul Gouin O, Sainte-Geneviève, QC H9H 1C4, Canada |
| Phone : | 📞 +9 |
| Website : | https://www.pierrefondschauffage.com/ |
| Categories : | |
| City : | H |
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KUNAL BAHL on Google
★ ★ ★ ★ ★ I bought the house wherein Lennox air conditioner and heating furnace was installed by dealer. Last year i approached the dealer for quote to inspect the machine as it was not cooling enough. They refuse to entertain the call and said we are very busy and not taking any new customer. It's just 8 years old machine and stopped working. I called other technician and they mentioned there may be leak in the coil inside or outside. Now cost to replace the coils is almost 70% of buying new machine. These machine suppose to run 15 years. That's what happen when work is done by unproffesional team. It has cost me new machine.
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Parisa Hassani on Google
★ ★ ★ ★ ★ Extremely unprofessional. My elderly father, who has serious health issues, called the company to repair the air conditioner that they had installed. After multiple efforts to receive service, my father was able to speak to the owner of the company. Our situation was met with a complete lack of understanding and compassion, and the owner advised us to look elsewhere for service. I strongly recommend you avoid this company.
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A A.A on Google
★ ★ ★ ★ ★ They didn't want to refund my deposit which was about 600$ and they don't mention it on the contract or during negotiations. You're better off with their competition, better prices, better installation delays, better equipment , better service and warranties. Avoid these theives!
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C B on Google
★ ★ ★ ★ ★ Honest, friendly and reliable company. A quote to replace a gas furnace and a central air unit was on par with other companies. The installation team was also friendly and professional. I definitely recommend them.
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Damian Carrasco on Google
★ ★ ★ ★ ★ I have been using them for 2 years already for different services (maintenance, new thermopompe and new furnace). Last week, my furnace failed (it was 24 years old). They came quickly to diagnose the issue and recommended different alternatives. I decided to go for a new furnace.
The attention I received from their staff has always been great, from their maintenance personel, sales and installation team. But last week was an emergency and I would say their response time was the most valuable to me. They lend me some heaters and came to perform the job in no time. I really appreciate all the follow up from the momemt of the problem, during and after the installation to make sure things are in order. In moments like this, is when you truly appreciate to have a provider like them.
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najibulla jalandari on Google
★ ★ ★ ★ ★ this is one of the worst companies in this industry. No one should ever use this company. Horrible customer service. This company installed a furnace and a heat pump for my house, at the time when they came to my house, they said they would replace everything, but they never changed the humidifier, when I found out I called the company and they said it was not part of the contract. I have contacted several other companies and the said if they ere supposed to replace heat pump and the furnace, that they should have replaced the humidifier as well, then after I called this company and I told them it was ok and I would pay for it, I asked when you can do it? And they said to wait till October. I waited till October, and I called them again today as we are halfway through October and now still, they are telling me they cannot do it as they are fully booked until 2022. Why do they give so many runs a round to their customers? Why did they keep postponing the date instead of giving me an exact date for when they can come? I think this company should be reported to Office du Protection de Consummator for this kind of horrible service
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Christos Panaritis on Google
★ ★ ★ ★ ★ Great service and installation was done in a very professional manner. Corey helped me choose the right product and made me feel comfortable with the purchase. He was always there to answer my questions and ensured proper follow up when needed. Installation team was efficient and responded to my questions during setup. They worked hard to ensure the proper setup was done. The whole team met my expectations and I would not hesitate to deal with them again.
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Protecting Myself on Google
★ ★ ★ ★ ★ A new furnace and heat pump system was installed a few years ago. The system was installed as we were moving into our new home so I unfortunately wasn't there to supervise the work.
This is the second time within 1 month that there has been a water leak into our home. First time we were very surprised but thought it might be a fluke. Then last night a lot more water came in. I gutted the insulation on our basement wall. Found out the water was coming in from the joint between where the electrical wiring / conduits go from inside the house to outside.
I investigated this further by inspecting outside. The devil is in the details...
The house used to have an external oil tank (we switched from oil to all electric) and to save themselves a big 5 minutes of work they just reused the old hole the oil tank was using (very close to the ground so as to be level with the bottom of the oil tank). Combining that with a poor caulking job leads to the aforementioned water infiltration and damage.
My point is that a conscientious and caring company / employees would have known right away that a hole that low could be problematic. Instead of doing the right thing (masonry bit + 5 minutes of rotary hammer), they opted to save themselves the trouble. And now we get to the live with the substantial repercussions.
My advice is find a company that treats your house like its their house and doesn't just try to minimize the amount of time spent fulfilling a contract.
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