Châteauguay Toyota

4.1/5 based on 8 reviews

Contact Châteauguay Toyota

Address :

195 Bd Saint-Jean-Baptiste, Châteauguay, QC J6K 3B9, Canada

Phone : 📞 +88897
Website : http://www.chateauguaytoyota.com/
Categories :
City : K

195 Bd Saint-Jean-Baptiste, Châteauguay, QC J6K 3B9, Canada
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Zain Khan on Google

We had set a down deposit on one of their cars with salesman Richard Avon, and everything was set for us to pick it up on Friday. I get a call from them telling me it won't be available Friday, and to come Sunday instead (something about it not being aesthetically ready). Anyway, we understand and wait till Sunday. Come Sunday, all of a sudden the car has some "issues" which need reparation, according to Richard, and we should get a call Tuesday. Come Tuesday, the car still isn't ready, so we're told we'll get a call Wednesday. On Wednesday no call was received, so we call the dealership only to find out the car that WE had a deposit on was sold on Friday to another client. Richard decided that instead of telling us this, he'd waste our time and tell us they still had it. Worst customer service ever, Richard Avon is the biggest liar there is. Don't even bother wasting your time with him.
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Luc Lebel on Google

ANDRE LATOUR is the man to go and see!!! He is very humane and a man of his word, something I have never seen in a salesman. Great professional service! He made my 2014 SiennaSE look like a 2018! Price can't be beat!! See you in a few years for my future car!!! Thanks, your customers forever.
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Miss Minx on Google

Worst service ever. My husband and I came by to see a car that we were interested to buy. When we met with the salesperson, he brought us to his office and basically just started talking. After talking for a good 10-15 min, he just simply says that we can't get the car and that we should go elsewhere. No check, no further talk, nothing. oh well, i guess it wasn't such a bad thing because we went to mitsubishi after and bought a new lancer :) But still very bad service!!
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Julz 1 on Google

All the amazing reviews concerning the salesman Andre Latour is true. He took great care of me, explained everything in detail. Took the time to show me around the garage, also took time to explain every option on the car. Very impressed with the service i have received :)
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Adeq Cor on Google

Poor service, I personally went to the office to ask for the replacement of a part of my vehicle. They gave me the full cost of the replacement and gave me an appointment for the next week. However now that I am in the waiting room the service agent tell me that there are no parts in stock, even there were not for a long time ago and they don’t know how long the parts arrive to stock. In addition Technical department agent is not gentle. I west my time.
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S Z on Google

They will tell you only what it is good and profitable for them not for you! For oil change and services I definitely recommande Canadian Tire stores. After market high performance parts are better priced and last longer.
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David Chato on Google

My wife and I were driving through from Ontario to Nova Scotia when we noticed water soaking the passenger-side floor of our RAV4. We made an emergency stop at their service desk and the fellow behind the desk diagnosed the problem, assigned a technician and fixed it all within 20 minutes. All done as a courtesy. Outstanding service! (Wish I could remember his name but thank you.)
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Moe Mousavi on Google

I rarely give less than four stars, but this time I have no other choice. The attitude of the receptionist at the service area was unacceptable! I explained that what has happened to my car (with facts) and he never looks at me, working on his keyboard, no reaction and finally says to me he never reads these stuff in news!!!!

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