Charleswood Medical Clinic - Winnipeg

Name: Charleswood Medical Clinic - Winnipeg
Address: 3360 Roblin Blvd, Winnipeg, MB R3R 0C5, Canada, R, 3, Canada

3/5 ★ based on 8 reviews

Please note that a number of appointments slots are available to patients looking to book online same-day or next days appointments . In the event that there are no longer any available appointments online, patients can still be seen by a walk-in physician during walk-in hours by simply presenting to the clinic.

Contact Charleswood Medical Clinic

Address :	3360 Roblin Blvd, Winnipeg, MB R3R 0C5, Canada
Phone :	📞 +8897
Postal code :	3
Website :	http://www.charleswoodclinic.ca/
Categories :	Doctor , Medical Center ,
City :	R

3360 Roblin Blvd, Winnipeg, MB R3R 0C5, Canada

Best Medical Center in Canada

M	Mystic Alara on Google ★ ★ ★ ★ ★ Dr Angus is by far the best family doctor I have ever had in my long history of failed ones. The online booking is simple and straightforward. The receptionists are mostly good, some a bit snippy than others, but, I'm sorry but the tall, blonde, older one who usually works closer to the window has got to go. I have known her to be working there since before the renovations, but she has such a nasty attitude. Whenever I go there, I'm always happy when I don't have to talk with her. She's a 100x worse on the phone. I feel like she's the type of 'nurse' who wouldn't think twice about slamming a door on a patient in need.
S	Shane Badger on Google ★ ★ ★ ★ ★ The receptionists are quite honestly the most rude people I’ve ever dealt with. They don’t care about you and act like it’s an inconvenience that you called. They are lucky they are in a profession where they are understaffed because with attitudes like theirs, in any other field, they’d be looking for a new job.
M	M M on Google ★ ★ ★ ★ ★ Good doctors but takes way too long to get in, (which I can deal with and understand if it weren’t for the other issues) online booking system isn’t accurate, and don’t even bother trying to call, I called 12 times in a day once with no answer…. Have had this issue multiple times, not just one day. Can never get through… as many other reviews have said. Wish the Drs would recognize how the poor management of the reception in this clinic is affecting the patients view of the Drs as well. So disappointed in this place.
S	Sandra F on Google ★ ★ ★ ★ ★ Waited for a telephone appointment. After waiting an hour past the appointment time, I called to verify the doctor was still calling. They said there was a patient emergency and said he’d call within 30 minutes. Another hour passed and again I called, just to be told to wait for his call. The third time I called, the clinic must have closed while I was on hold and I was cut off. Called back to their automated voice message. Such poor customer service. If a doctor is running behind, call your patients. If you’re understaffed, hire someone extra. Yes we have a shortage of doctors, but there’s no shortage of people qualified to make a courtesy call.
R	Rudy Epp on Google ★ ★ ★ ★ ★ I’ve been going to this clinic for a little while now and I have to say I’ve been very pleased with all the staff I’ve encountered. The staff at the front desk are attentive and quick to address me when I arrive. I’ve seen Dr Reisha (and the nurse he works with) and Dr Brown. I’m very happy with my interactions with them. I’m sure not every day runs perfectly smoothly but so far my wait times upon arrival have been very short. Well done folks, I’m glad I’ve found a great health care provider
G	Georgie-Lyn Crotty on Google ★ ★ ★ ★ ★ Avoid this clinic at all Costs. They don't listen to the patient one bit. I have been diagnosed with cptsd from how I was treated by a Doctor in this clinic. I am permanently physically disabled from the mistreatment I received. I walked in and an hour later I left not being able to walk unassisted. I now require the use of a wheelchair. I want to be very clear, I had no prior health concerns before I was given this clinic by family Doctor finder. Now I am unable to walk and live my life in excruciating pain.
A	A.Kathleen Sanders on Google ★ ★ ★ ★ ★ Review Update: I had left the below 1 star review in January, 2022. I had been super frustrated at how difficult it was to get through. Since then, my partner and I have called at least 3 times and it has completely changed. It seems like there is a dedicated phone person now. Reece is polite, pleasant, and goes above and beyond in providing excellent service. I had asked Reese to fax a test document to a blood clinic. When Reece discovered the requested location had closed, I was promptly called back to select a different location. I would hands down recommend this clinic to anyone and everyone I know. Great doctors, great waiting room, and great staff. However, they do NOT HIRE ENOUGH STAFF, SO IT IS IMPOSSIBLE TO BOOK AN APPOINTMENT. They aren't magic. They cannot have 50 conversations at the same time. It is 10.34 am and both the online booking system and the phone lines are down. It is like this every time we try to book an appointment and has been for months. Stop being so bloody cheap and hire more staff please. If you cannot find more, you likely aren't offering enough money for the work you are demanding.
V	Vince Mancini on Google ★ ★ ★ ★ ★ This is hands down the most unprofessional medical clinic in Winnipeg. Appointment booking is very low standard. Had a phone call appointment set for 11:45am. No indication of changes. Received a 1 ring phone call at 12:48pm from the doctor who hung up and did not try to call back. The call was very important and was treated like nothing. I tried calling the clinic at 12:20pm as I still had not heard from the doctor; however, received a voice prompt that their phone lines are off and to call 911 in the case of emergency. When you have a scheduled appointment, do not expect it to be on time (minimum 1 hour late all the time). On top of that, you feel rushed by the doctors and tend to only get 10 min with them before the push you out. No matter how polite you are to the reception desk, they are always incredibly rude and do not care for your questions or concerns. Avoid this clinic at all costs. It is not worth your healthy and safety.